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Team Leader

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Pasta Evangelists

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Location:
United Kingdom , Manchester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

14.00 GBP / Hour
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Job Description:

As a Team Leader you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role contributes to ensuring high-quality customer service, maintaining operational efficiency, and maximising revenue generation. You will play a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.

Job Responsibility:

  • Supervise and motivate the team, ensuring they are well-trained and equipped to deliver exceptional service. Assign tasks and provide guidance
  • Oversee day-to-day operations, including inventory management, stock replenishment, and cash handling. Ensure adherence to health and safety protocols and maintain cleanliness standards
  • Lead by example in providing excellent customer service. Assist the Assistant Manager to handle customer inquiries, resolve complaints, and strive to enhance customer satisfaction
  • Assist the Assistant manager to implement strategies to drive sales and maximise revenue generation. Monitor sales performance, identify opportunities for upselling, and contribute to the development of promotional activities
  • Ensure compliance with airport regulations, company policies, and procedures. Stay updated on relevant industry standards and implement necessary changes to maintain compliance
  • Foster a collaborative work environment within the team

Requirements:

  • Previous experience in a supervisory role within the food and beverage industry, ideally in a fast-paced airport environment
  • Able to undertake a criminal record check
  • Passionate about delivering excellent customer service and have a customer-centric approach to your work
  • Strong leadership qualities and can effectively lead and motivate a team to achieve goals
  • Excellent organisational skills and pay attention to detail to ensure smooth operations and compliance with standards
  • Promote dynamic environments and can adapt quickly to changing circumstances and priorities
  • Excellent communication skills, both verbal and written, and can effectively communicate with diverse stakeholders
  • Flexibility in hours, airport shifts can start at 3am
  • Strong problem-solving skills and can effectively resolve issues as they arise, making quick decisions when necessary
What we offer:
  • Competitive salary to attract best talent
  • Join a dynamic, fast-moving & diverse team
  • Duty free discounts excluding alcohol and cigarettes
  • Regular team socials and pasta tastings
  • Free Pasta Evangelists products
  • Referral bonus Scheme
  • Cycle to work scheme
  • 28 days of paid annual leave (bank holidays inclusive)

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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