Team Leader, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Team Leader position for the Living Room Bar at W Sydney, focusing on customer service and maintenance of Beverage & Food Outlets. The role involves creating unique and vibrant experiences for guests while collaborating closely with venue management.

Job Responsibility:

Greeting and welcoming guests
Escorting guests to their seats
Managing guest requests and enquiries
Supporting beverage and food operations
Activating beverage and food programming
Offering beverage and food services
Engaging with guests and team members
Ensuring cleanliness of outlet and surrounding areas
Performing team leader duties
Attending to guest beverage and food orders
Reporting maintenance concerns
Ensuring outlet is fully stocked with guest amenities
Assisting wider beverage and food team
Ensuring equipment and storerooms are clean and maintained

Requirements:

Experience in customer service
Experience in beverage and food operations
Team leadership skills
Ability to manage guest requests and enquiries
Knowledge of cleaning procedures and chemical safety
Ability to maintain cleanliness of outlet and surrounding areas

Nice to have:

Passion for curating diverse and authentic experiences
Ability to create memorable experiences for guests
Team-oriented mindset
Willingness to go above and beyond for exceptional guest service

What we offer:

Discounts on hotel rooms including all Marriott International properties for employee and family & friends
Hotel training opportunities including W Sydney and Marriott International programs
Discounts on food & beverage across all hotels
Recognition programs
Wellbeing & mindfulness programs
Employee Assistance Program

Additional Information:

Job Posted:
October 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Team Leader