Team Leader Job at Helpware (Cebu)

Gas Crew Leader / Team Leader

Metro Utilities continues to grow. Due to our increased workload and newly award...

Location

Australia , Adelaide

Salary:

Not provided

Metro Utilities Excavations

Expiration Date

Until further notice

Requirements

APA Inducted and all required
APA training to work on an APA site
White Card Skill Pass Card (Can be arranged if necessary)
Previous experience in a similar role on APA Sites
MR Truck License

Job Responsibility

Leading and running the crew on site
Working under the Project Supervisor
Strong focus on safety and procedures
Perform all tasks as and when required

Fulltime

Secretarial Team Leader

Are you an organised, people-focused professional with a talent for leading and ...

Location

United Kingdom , Birmingham

Salary:

35000.00 - 40000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Previous experience as a Secretarial Team Leader in Legal is essential
A confident and professional approach when interacting with colleagues at all levels
Strong communication skills, with the ability to provide feedback and navigate challenging conversations
A positive, supportive attitude toward team wellbeing and development
Reliability and a conscientious work ethic, modelling high standards for others
A commitment to delivering excellent client care
A collaborative mindset, with a focus on building strong interdepartmental relationships

Job Responsibility

Deliver comprehensive and proactive secretarial support to assigned fee earners
Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
Monitor and enhance secretarial processes and working practices
Manage sickness absence and performance in line with company policies
Ensure appropriate support levels by monitoring workflow and managing holiday cover
Lead recruitment for new secretarial staff as required
Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
Identify and coordinate individual and group training needs
Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
Work closely with the Department Manager to proactively address issues

What we offer

Excellent Benefits

Fulltime

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...

Location

United Kingdom , Swansea

Salary:

Not provided

Rupert King Recruitment

Expiration Date

Until further notice

Requirements

At least 5 years case handling experience
Good level of exposure to all types of conveyancing files
Team Leader experience managing a REMOTE team
Ability to lead and mentor a team of conveyancers
Proactive, can do attitude
Happy to train and mentor your team
Excellent time management skills
Ability to effectively communicate

Job Responsibility

Train and mentor your team
Roll your sleeves up and get stuck in
Minimal caseload

What we offer

Generous bonus

Fulltime

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...

Location

United Kingdom , Swansea

Salary:

45000.00 GBP / Year

Rupert King Recruitment

Expiration Date

Until further notice

Requirements

At least 5 years case handling experience
Good level of exposure to all types of conveyancing files
Team Leader experience managing a REMOTE team
Ability to lead and mentor a team of conveyancers
Proactive, can do attitude
Happy to train and mentor your team
Excellent time management skills
Ability to effectively communicate

Job Responsibility

Train and mentor your team
Roll your sleeves up and get stuck in
Minimal caseload

What we offer

Fabulous bonus
Company benefits

Fulltime

R&D Team Leader

At JFrog, we’re reinventing DevOps and shaping how software is delivered, helpin...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

5+ years as a Team Leader, with proven experience and a strong record of leading development teams
10+ years of engineering experience in software development
Experience leading and mentoring highly skilled developers toward technical and professional excellence
Deep understanding of backend development of SaaS and microservices, using cloud-native practices
Familiarity with DevOps and Kubernetes domains, with the ability to define requirements and collaborate closely with DevOps engineers
Solid understanding of frontend development and the ability to guide frontend engineers
Hands-on experience in Go, Java, C++, or C#
Proven experience designing and implementing scalable, reliable, high-performance production systems
Strong architectural skills, with the ability to make sound design and implementation decisions
Ability to manage delivery, set milestones, and resolve technical and organizational challenges

Job Responsibility

Lead a team of 5–7 developers working on a large-scale, complex, and innovative product
Manage the delivery of multiple domains within the product, spanning various disciplines and technologies from design through release
Identify and manage risks and challenges, ensuring alignment, commitment, and high-quality execution across all stakeholders
Make key decisions that focus effort on the most impactful opportunities for the successful implementation of team initiatives
Take an active role in recruiting, onboarding, and mentoring new team members to build a strong, collaborative, and high-performing team
Contribute to the architecture and design of the different solutions, while exploring new technologies to drive innovation and scalability

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...

Location

Philippines , Cebu

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Excellent communication and leadership skills
Organizational and time-management skills
Excellent decision-making skills
Must be amenable to work at IT Park, Cebu
Must be amenable to work on graveyard and shifting schedules

Job Responsibility

Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
Direct line management for Helpware with a size of 10-15 agents
Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
Regularly review and analyze performance to drive effectiveness and address areas for opportunities
Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
Must have excellent time management skills

Fulltime

Client Services Team Leader

Are you a Team Leader with a passion for delivering exceptional Customer experie...

Location

Australia , Brisbane

Salary:

Not provided

APM Employment Services

Expiration Date

Until further notice

Requirements

Experience in leading teams
Excellent organisational and time management skills
Excellent interpersonal and communication skills
Demonstrated customer service experience preferred
Sound statistical/analytical skills
Intermediate to advanced use of MS Office suite and Genesys desirable
Contact Centre experience preferred

Job Responsibility

Manage a team of Client Services Officers to deliver first-contact resolution and outstanding client experiences
Oversee daily operations including real-time management, planning, and resource allocation
Identify and implement business improvement opportunities to enhance service delivery
Manage performance through performance monitoring, system audits and quality assurance measures
Drive employee engagement, culture, and professional development initiatives
Ensure compliance with WHS, quality, and contractual standards

What we offer

Supported by a values-driven culture
Opportunities for professional growth
Collaborative leadership team
Commitment to Equality, Diversity and Inclusivity

Fulltime

Team Leader

The Team Leader, Operations is responsible for the day-to-day supervision of a g...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
Ability to mentor, coach and provide direction to a team of employees
Mandatory Language requirements DE C1 or FR C1 or IT C1 or ES C1 + EN B2

Job Responsibility

Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees and provide timely updates
Provide subject matter expertise in handling escalated customer calls as needed
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
Stay current on internal work processes, policies and procedures. Attend required manager development training
Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

Team Leader

Helpware

Location:
Philippines , Cebu

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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