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EveryDay, a social enterprise wholly owned by Age UK North Tyneside is looking to recruit Team Leaders to work in Crossgates. There is the possibility of hybrid working as a Personal Support Assistant.
Job Responsibility:
Ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service
Assist the Care at Home Area Manager & Coordinator in ensuring the effective and efficient provision of a quality Care and Support Service in order to meet the needs and aspirations of individuals, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards
Offer practical, flexible assistance, tailored to the individual, which promotes independence, improves confidence and provides support to maintain social networks as detailed in the Individuals’ Service Plans
Have operational supervisory responsibility for a team of PSA’s operating in this service, providing operational supervision and support in line with objectives and standards
Lead and motivate your team in meeting the care and support needs of customers in a way that promotes independence, respect and dignity of the individual
Requirements:
Health and Social Care Level 2 or similar qualification in a similar field
Demonstrable understanding and working knowledge of the Health and Social Care Act 2010
Knowledge and understanding of the application of quality issues and good practice in relation to the client group and service delivery
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