Team Leader

• Lead the Client Advisors team, aiming at transforming each client experience into special moments by creating a hand-crafted experience
• Together with Store Management, responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful management of the product
• Lead a high performing client facing and service orientated team
• Coach and provide feedback to the team as necessary to ensure all clients are given the highest standard of experience
• Support the Store Management in driving the store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the client
• Demonstrate best in class sales and self-leadership by playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful client relationships through CRM initiatives
• Guarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action to solve problems with positive outcomes

• At least 2 years of previous experience coordinating, training and empowering a Client Advisor team
• A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills and commercial mindset
• Digitally aware and open to new ways of working
• Ability to interact effectively with foreign clients
• Passion for Diesel Brand, product and heritage
• Spanish language is mandatory

Any additional language is considered a plus

• A range of development opportunities in Diesel and OTB group Store network in Spain and abroad
• A generous employee discount on Diesel
• A awesome, young and dynamic team
• Highly inclusive working environment