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Team Leader

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360 Resourcing Solutions

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Location:
United Kingdom , St. Ives, Cornwall

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

13.19 GBP / Hour
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Job Description:

Working in our Chy Morvah Country House we provide a retreat for up to 59 guests who stay with us for guided or self-guided walking tour holidays. Your role will be to support the house managers to manage and supervise the front of house team. You will be involved in inducting new household staff, general administration, ensuring health & Safety and Fire Policies are adhered to and potentially undergo additional training to become a First Aider or Pool Emergency Responder. Our Team Leaders also help preparing guest rooms and public areas, serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Leaders also assist in the preparation of picnic lunches, which our guests' love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to

Job Responsibility:

  • Support the house managers to manage and supervise the front of house team
  • Inducting new household staff
  • General administration
  • Ensuring health & Safety and Fire Policies are adhered to
  • Potentially undergo additional training to become a First Aider or Pool Emergency Responder
  • Help preparing guest rooms and public areas
  • Serving meals in the dining room
  • Assisting in the delivery of Afternoon Tea
  • Assist in the preparation of picnic lunches

Requirements:

  • Experience in a similar, supervisory level role in a busy hotel or guest house
  • Good leadership skills and teamwork ethic
  • Excellent customer service skills
  • Able to communicate effectively
  • Flexible to work evenings and weekends
What we offer:
  • Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi
  • Equal share of tips paid monthly
  • Free Uniform
  • 28 Days Holiday pro rata inclusive of bank holidays
  • Pension Contributions
  • Volunteer Day
  • Group Life Assurance
  • Cinema Discounts
  • Online Shopping Discounts
  • Cycle to work Scheme
  • Discounted Gym Membership
  • Virtual GP
  • Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support
  • Exclusive discounts on our holidays for you, your friends and family
  • Annual familiarization visit at any of our country houses for you and your family

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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