CrawlJobs Logo
IKEA Logo IKEA · IT - Administration

Team Leader

India, Bengaluru · Job Posted May 26, 2026
Apply Position
Job Link Share

Job Description

As the leader of a GBO People Services team, you're responsible to lead one of the GBO People Services teams for India, which is responsible for P&C processes (Personnel Administration, Payroll, Recruitment, Onboarding, Offboarding, Benefits, Learning and Development) as per defined and agreed scope, execute delivery of services on high professional standard and strive to meet or exceed agreed service levels.

Job Responsibility

  • Lead the country Personnel Administration/Payroll team to deliver high-quality services efficiently, including monthly and yearly activities
  • ensure efficient and high-quality PA/PY service delivery in line with global procedures and local legal requirements
  • adhere to defined KPIs/SLAs
  • act as an expert, leading solution implementation
  • develop team competence through coaching and training
  • resolve issues, manage escalations, and follow up on outstanding topics promptly
  • drive continuous process improvement
  • closely cooperate with Project Leader to secure migration plan for any transferring/transitioning services
  • active participation & coordination in relevant project deliverables
  • foster strong relationships with partners
  • allocate resources effectively and create a motivated, high-performing team environment
  • manage, coach, and develop team members, strengthening their knowledge, skills, and engagement
  • recruit and onboard competent new co-workers
  • motivate the team to deliver outstanding service
  • promote a culture where IKEA values are a strong and visible part of everyday work
  • actively contributes to project deliverables and foster strong relationships with stakeholders

Requirements

  • Minimum 12+ years of experience in HR, particularly in payroll and personnel administration (PA/PY)
  • advanced understanding of pay-the-worker processes
  • familiarity with HR-related tax and legal matters
  • comprehensive understanding of the IKEA HR system landscape
  • proficiency in modern office practices, procedures, and equipment
  • basic understanding of the IKEA system
  • potential management or leadership skills
  • strong knowledge of HR Processes (including Payroll) (with min. 5 years of experience) preferably IN (India) HR processes
  • min 3-5yrs of People Manager experience
  • communication in English
  • passion for working with people
  • service oriented and customer focused background
  • strong drive and ability to take decisions and delegate
  • understanding and passion for IKEA values
  • ability to build strong relationships and collaborate with stakeholders
  • well-organized, proactive, and able to prioritize effectively
IKEA - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Team Leader

8 matching positions

Gas Crew Leader / Team Leader

Metro Utilities continues to grow. Due to our increased workload and newly award...
Location
Location
Australia , Adelaide
Salary
Salary:
Not provided
metroutilities.com.au Logo
Metro Utilities Excavations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • APA Inducted and all required
  • APA training to work on an APA site
  • White Card Skill Pass Card (Can be arranged if necessary)
  • Previous experience in a similar role on APA Sites
  • MR Truck License
Job Responsibility
Job Responsibility
  • Leading and running the crew on site
  • Working under the Project Supervisor
  • Strong focus on safety and procedures
  • Perform all tasks as and when required
  • Fulltime
Read More
Arrow Right

Secretarial Team Leader

Are you an organised, people-focused professional with a talent for leading and ...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.douglas-scott.co.uk Logo
Douglas Scott
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a Secretarial Team Leader in Legal is essential
  • A confident and professional approach when interacting with colleagues at all levels
  • Strong communication skills, with the ability to provide feedback and navigate challenging conversations
  • A positive, supportive attitude toward team wellbeing and development
  • Reliability and a conscientious work ethic, modelling high standards for others
  • A commitment to delivering excellent client care
  • A collaborative mindset, with a focus on building strong interdepartmental relationships
Job Responsibility
Job Responsibility
  • Deliver comprehensive and proactive secretarial support to assigned fee earners
  • Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
  • Monitor and enhance secretarial processes and working practices
  • Manage sickness absence and performance in line with company policies
  • Ensure appropriate support levels by monitoring workflow and managing holiday cover
  • Lead recruitment for new secretarial staff as required
  • Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
  • Identify and coordinate individual and group training needs
  • Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
  • Work closely with the Department Manager to proactively address issues
What we offer
What we offer
  • Excellent Benefits
  • Fulltime
Read More
Arrow Right

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...
Location
Location
United Kingdom , Swansea
Salary
Salary:
Not provided
rupertkingrecruitment.co.uk Logo
Rupert King Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years case handling experience
  • Good level of exposure to all types of conveyancing files
  • Team Leader experience managing a REMOTE team
  • Ability to lead and mentor a team of conveyancers
  • Proactive, can do attitude
  • Happy to train and mentor your team
  • Excellent time management skills
  • Ability to effectively communicate
Job Responsibility
Job Responsibility
  • Train and mentor your team
  • Roll your sleeves up and get stuck in
  • Minimal caseload
What we offer
What we offer
  • Generous bonus
  • Fulltime
Read More
Arrow Right

Conveyancing Team Leader

Fabulous opportunity to join an innovative and dynamic conveyancing company, cur...
Location
Location
United Kingdom , Swansea
Salary
Salary:
45000.00 GBP / Year
rupertkingrecruitment.co.uk Logo
Rupert King Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years case handling experience
  • Good level of exposure to all types of conveyancing files
  • Team Leader experience managing a REMOTE team
  • Ability to lead and mentor a team of conveyancers
  • Proactive, can do attitude
  • Happy to train and mentor your team
  • Excellent time management skills
  • Ability to effectively communicate
Job Responsibility
Job Responsibility
  • Train and mentor your team
  • Roll your sleeves up and get stuck in
  • Minimal caseload
What we offer
What we offer
  • Fabulous bonus
  • Company benefits
  • Fulltime
Read More
Arrow Right

R&D Team Leader

At JFrog, we’re reinventing DevOps and shaping how software is delivered, helpin...
Location
Location
Israel , Netanya/Tel Aviv
Salary
Salary:
Not provided
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years as a Team Leader, with proven experience and a strong record of leading development teams
  • 10+ years of engineering experience in software development
  • Experience leading and mentoring highly skilled developers toward technical and professional excellence
  • Deep understanding of backend development of SaaS and microservices, using cloud-native practices
  • Familiarity with DevOps and Kubernetes domains, with the ability to define requirements and collaborate closely with DevOps engineers
  • Solid understanding of frontend development and the ability to guide frontend engineers
  • Hands-on experience in Go, Java, C++, or C#
  • Proven experience designing and implementing scalable, reliable, high-performance production systems
  • Strong architectural skills, with the ability to make sound design and implementation decisions
  • Ability to manage delivery, set milestones, and resolve technical and organizational challenges
Job Responsibility
Job Responsibility
  • Lead a team of 5–7 developers working on a large-scale, complex, and innovative product
  • Manage the delivery of multiple domains within the product, spanning various disciplines and technologies from design through release
  • Identify and manage risks and challenges, ensuring alignment, commitment, and high-quality execution across all stakeholders
  • Make key decisions that focus effort on the most impactful opportunities for the successful implementation of team initiatives
  • Take an active role in recruiting, onboarding, and mentoring new team members to build a strong, collaborative, and high-performing team
  • Contribute to the architecture and design of the different solutions, while exploring new technologies to drive innovation and scalability
Read More
Arrow Right

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...
Location
Location
Philippines , Cebu
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Excellent decision-making skills
  • Must be amenable to work at IT Park, Cebu
  • Must be amenable to work on graveyard and shifting schedules
Job Responsibility
Job Responsibility
  • Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
  • Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
  • Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
  • Direct line management for Helpware with a size of 10-15 agents
  • Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
  • Regularly review and analyze performance to drive effectiveness and address areas for opportunities
  • Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
  • Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
  • Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
  • Must have excellent time management skills
  • Fulltime
Read More
Arrow Right

Client Services Team Leader

Are you a Team Leader with a passion for delivering exceptional Customer experie...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
apm.net.au Logo
APM Employment Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in leading teams
  • Excellent organisational and time management skills
  • Excellent interpersonal and communication skills
  • Demonstrated customer service experience preferred
  • Sound statistical/analytical skills
  • Intermediate to advanced use of MS Office suite and Genesys desirable
  • Contact Centre experience preferred
Job Responsibility
Job Responsibility
  • Manage a team of Client Services Officers to deliver first-contact resolution and outstanding client experiences
  • Oversee daily operations including real-time management, planning, and resource allocation
  • Identify and implement business improvement opportunities to enhance service delivery
  • Manage performance through performance monitoring, system audits and quality assurance measures
  • Drive employee engagement, culture, and professional development initiatives
  • Ensure compliance with WHS, quality, and contractual standards
What we offer
What we offer
  • Supported by a values-driven culture
  • Opportunities for professional growth
  • Collaborative leadership team
  • Commitment to Equality, Diversity and Inclusivity
  • Fulltime
Read More
Arrow Right

Team Leader

The Team Leader, Operations is responsible for the day-to-day supervision of a g...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
concentrix.com Logo
Concentrix
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Work well under pressure and follow through on items to completion
  • Strong communication skills, both written and verbal
  • Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
  • Ability to mentor, coach and provide direction to a team of employees
  • Mandatory Language requirements DE C1 or FR C1 or IT C1 or ES C1 + EN B2
Job Responsibility
Job Responsibility
  • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
  • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
  • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
  • Communicate expectations to employees and provide timely updates
  • Provide subject matter expertise in handling escalated customer calls as needed
  • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
  • Stay current on internal work processes, policies and procedures. Attend required manager development training
  • Promote the Concentrix values through both behavior and attitude, including being an advocate for team members
Read More
Arrow Right