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Team Leader

caterlinkltd.co.uk Logo

Caterlink

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Location:
United Kingdom , Windsor

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for experienced Team Leaders to join the team at Windsor Castle. Responsibilities include leading the team, working within policies, supporting company vision, demonstrating customer service excellence, engaging with the team, and assisting in day-to-day shop operations.

Job Responsibility:

  • Lead the team and demonstrate team spirit
  • Work within Benugo policies and procedures at all times
  • Support Benugo vision around People, Product, Customers, and Profitability
  • Demonstrate commitment to customer service excellence and deliver against Benugo service standard
  • Engage with the team in a collaborative and constructive manner
  • Communicate with your colleagues and peers in a professional manner at all times
  • Demonstrate a positive attitude to the customer, your job, and your colleagues at all times
  • Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
  • Organise the team on each shift and allocate duties as necessary
  • Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
  • Ensure availability of product and staff to required levels
  • Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control

Requirements:

  • Lead the team and demonstrate team spirit
  • Work within Benugo policies and procedures at all times
  • Support Benugo vision around People, Product, Customers, and Profitability
  • Demonstrate commitment to customer service excellence and deliver against Benugo service standard
  • Engage with the team in a collaborative and constructive manner
  • Communicate with your colleagues and peers in a professional manner at all times
  • Demonstrate a positive attitude to the customer, your job, and your colleagues at all times
  • Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
  • Organise the team on each shift and allocate duties as necessary
  • Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
  • Ensure availability of product and staff to required levels
  • Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control
What we offer:
  • Free lunch on shift
  • Endless tea and coffee on shift
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate
  • Life Assurance
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Hapi app) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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