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Team Leader - Sales

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Emeritus

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Location:
India , Bangalore

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The role involves leading a team of Program Advisors who engage with prospects through various channels to help them enrol in upskilling programs, with responsibility for revenue, operations, and team performance.

Job Responsibility:

  • Ownership of the Revenue plan of a specific group of programs
  • Manage frontline Program Advisory team
  • Drive daily Operations of the team by ensuring KRA’s and KPIs are met
  • Own the Programs revenue and enrolment goals
  • Work towards meeting tactical goals around nonperforming programs
  • Ensure the floor coverage and help improve and focus on critical deliverables such as hourly dials and talktime
  • Take help from the Training and Quality org to set up ongoing training and coaching activities
  • Proactively plan and mobilize sufficient staffing
  • Responsible for ensuring adherence to quality parameters for the team
  • Attend Daily stand-ups with various stakeholders and take ownership of Inside Sales metrics
  • Coach and mentor the PAs and conduct regular reviews
  • Represent the outreach team in the weekly cross functional business reviews
  • Manage escalations with respect to leads
  • Manage any other task or responsibility as per the changing business requirements
  • Set up and drive enrolments via bulk/Referrals to generate additional revenue
  • Achieve targets with respect to production, compliance, quality score

Requirements:

  • Excellent Communications skills
  • Good interpersonal skills
  • Strong experience in setting up and leading motivated, ethically sound, high performance sales teams
  • Good knowledge of Excel and analytical skills
  • Self-motivated & adaptable to changing business needs
  • Ambition to overcome roadblocks and consistently achieve plan
  • 5+ years of overall sales experience and 3+ years of inside sales/field sales team handling experience of team sizes of 10+ headcount along with revenue responsibility

Additional Information:

Job Posted:
January 25, 2026

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