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To coordinate the implementation of the business plan determined by higher management levels and the realization of the operative program within the organizational unit, directing a team of independently working employees.
Job Responsibility:
Engages and leads the team to effectively reach operational targets
Builds relationships with stakeholders and acts as first escalation point
Sets controls and drives process improvements to maximise efficiency
Organizes workflow of the team in well described environment, where delivery is done through easy-to-learn repetitive tasks
Manages performance of team, set targets, evaluate results
Fosters collaboration in the team and among teams in bigger processes
Acts as methodology leader for own process/ team or comparable teams