CrawlJobs Logo

Team Leader, Project Management

vodafone.com Logo

Vodafone

Location Icon

Location:
Romania , Bucuresti

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking an experienced and people-focused Project Management Team Leader to guide and develop a high-performing team of project managers delivering complex IT and technology programmes across Vodafone Group. Based in Bucharest, this role combines strategic leadership, operational excellence, and stakeholder collaboration to ensure projects are delivered on time, on quality, and on budget, while continuously improving ways of working through automation and AI-driven transformation.

Job Responsibility:

  • Lead, support, and develop a team of 10–20 project managers working across diverse IT projects, including infrastructure, IT operations, and application development
  • Coach and mentor team members, with a strong focus on capability building and career development, particularly for junior colleagues
  • Drive continuous improvement of delivery methodologies, tools, and governance frameworks to enhance efficiency and predictability
  • Assign, track, and monitor initiatives end-to-end, ensuring clear ownership and successful completion
  • Enable and champion transformation initiatives through AI and automation within project delivery practices
  • Oversee operational and management reporting, including inputs that support outcome-based commercial models
  • Proactively identify, assess, mitigate, and escalate risks, ensuring timely resolution and minimal business impact
  • Build and maintain effective relationships with a wide range of stakeholders across technology, business, and partner teams
  • Where required, directly manage specific projects, ensuring delivery to agreed scope, timelines, quality, and budget

Requirements:

  • An experienced project or programme management professional with proven people leadership experience
  • Comfortable working within telco and IT environments, with a solid understanding of technology-driven programmes
  • A confident communicator with strong negotiation, stakeholder management, and conflict resolution skills
  • Experienced in budgeting, financial tracking, and commercial awareness within project environments
  • Organised, structured, and able to manage multiple priorities with clarity and focus
  • Fluent in English at B2 level or above
  • Educated to university degree level in computer science, electrical, electronic, telecommunications engineering, or a related management discipline
  • Professionally certified in project management methodologies such as PRINCE2, PMP, Agile, or SAFe
What we offer:
  • Hybrid way of working: 2 days from office per week (8 per month)
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Special Paternal Program - 4 months of paid paternity leave

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Vodafone - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Team Leader, Project Management

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...
Location
Location
Philippines , Cebu
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Direct line management for Helpware with a size of 10-15 agents
  • Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
  • Regularly review and analyze performance to drive effectiveness and address areas for opportunities
  • Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
  • Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
  • Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
  • Must have excellent time management skills
  • Quick to adapt to a fast pace environment while working to learn quickly how to manage multiple tasks
  • Must have excellent project management skills and client management
Job Responsibility
Job Responsibility
  • Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
  • Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
  • Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
  • Fulltime
Read More
Arrow Right

Technical Account Manager Team Leader

BioCatch is helping the world’s largest financial institutions prevent fraud whi...
Location
Location
Israel , TLV
Salary
Salary:
Not provided
biocatch.com Logo
BioCatch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in technical account management, customer success, or enterprise support roles, with at least 2 years in a leadership/mentorship capacity
  • Proven track record in leading customer-facing technical teams within enterprise SaaS, security, or fintech environments
  • Strong technical background with the ability to guide TAMs and engage directly with enterprise customers
  • Experience managing escalations and postmortem processes. Coordinating cross-functional teams
  • Excellent leadership, communication, and stakeholder management skills
  • A proactive mindset with the ability to balance hands-on technical work and team leadership
  • Broad technical fluency: APIs/SDKs
  • authentication (JWT/Basic/mTLS)
  • SSO (SAML/OIDC)
  • certificates/TLS
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture
  • Define and track team KPIs, ensuring consistent value and operational excellence delivery
  • Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices
  • Provide high‑touch support services and ensure best‑practice support standards
  • Review overall customer operational health, guiding TAMs on risk mitigation and optimization
  • Oversee coordination of updates and enhancements across the TAM team
  • Enable TAMs to support their customers during their own release cycles
  • Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers
  • Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments
  • Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams
  • Fulltime
Read More
Arrow Right

Team Leader - Sales/Account Management – Digital Solutions

At Quadient, we support businesses of all sizes in their digital transformation ...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
quadient.com Logo
Quadient
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a sales/accountmanagement Team Leader in a similar client-facing sales role, with a strong track record in both hardware and digital solution sales
  • Strategic thinker with a digital-first mindset and a passion for data-driven decision-making
  • Solid understanding of marketing and campaign management, particularly for digital products and services
  • Strong collaboration skills combined with excellent communications and interpersonal skills and a natural ability to build trust across teams and with clients
  • Fluent in German and very good English skills
Job Responsibility
Job Responsibility
  • Leadership and collaboration within a small sales team supporting them in projects and closing deals in Mail Sales—focusing on hybrid solutions and digital services
  • Position digital solutions to both new and existing customers to generate new leads, and supporting global marketing and demand generation teams with their campaigns
  • Contribute to strategic digital projects that transform our product portfolio
  • Work closely with the marketing team to develop presentations, success stories, and campaign tools, helping to drive and implement digital strategies in Mail Sales—focusing on hybrid solutions and digital services
  • Create data-driven forecasts, reports, and performance analyses to support sales efforts
What we offer
What we offer
  • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
  • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
  • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
  • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
  • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support
  • Fulltime
Read More
Arrow Right

Operations Project Manager

The Operations Project Manager role involves designing and coordinating operatio...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering, Business Administration, Data Analytics or related fields
  • at least +2/3 years of relevant experience (e.g., consulting, operations or tech related)
  • ability to embrace and create change
  • proficiency in Spanish and English
  • excellent interpersonal and communication skills
  • ability to manage teams in a structured way
  • strong analytical mind
Job Responsibility
Job Responsibility
  • Designing and coordinating the operational plan for events
  • leading the onsite execution
  • supervising the event closure process
  • ensuring team alignment and motivation
  • interacting with other departments like Sales, Originals, and Marketing
  • Fulltime
Read More
Arrow Right

Customer Success Account Management Team Manager

ANS Group are a 750+ team of technology specialists and business experts. We del...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record managing a client-facing team within a digital services organisation
  • Demonstrable experience in a similar management role within a Customer Success Account Management or Sales Account Management role
  • Experience leading and developing high-performing customer success or account management teams within a digital services environment
  • Strong commercial acumen and a deep understanding of strategic account management
  • Exceptional stakeholder management, communication, and coaching skills
  • Ability to use data-driven insights to inform strategy and performance
  • Skilled at collaboration across departments, managing change, and championing customer experience improvements
  • Experience in running the end-to-end sales process across Enterprise size customers, supporting the team to identify, close and deliver solutions across Cloud, Data and Security
  • Natural ability to influence senior leaders and board members
  • Exceptional communicator, skilled in engaging presentations, negotiations, escalation resolution, and Exec forums
Job Responsibility
Job Responsibility
  • Lead and execute the customer success account management growth targets across Tier 3,4 & 5 customers
  • Lead and drive the end-to-end customer experience for post-sale account management with a keen eye on NRR
  • Act as the voice of the customer at a senior manager level
  • Ensure all post-deal customer activities from handover of upsell opportunities won to renewals are executed to meet or excel customer expectations
  • Influence the business forecast for renewals and upsell
  • Drive customer culture across the department as the customer champion improving revenue growth, driving retention, and growing long-term partnerships
  • Reduce customer churn
  • Coach the team to drive value-driven and strategic conversations with customers
  • Provide an escalation route
  • Ensure solutions and products proposed to customers are fit for purpose
What we offer
What we offer
  • 25 days’ holiday
  • Buy up to 5 more days holiday
  • Birthday off
  • Extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match
  • 4 x life assurance
  • Flexible working
  • Fulltime
Read More
Arrow Right

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...
Location
Location
Philippines , Cebu
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Excellent decision-making skills
  • Must be amenable to work at IT Park, Cebu
  • Must be amenable to work on graveyard and shifting schedules
Job Responsibility
Job Responsibility
  • Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
  • Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance. Performs administrative duties for the team (i.e. payroll templates)
  • Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
  • Direct line management for Helpware with a size of 10-15 agents
  • Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
  • Regularly review and analyze performance to drive effectiveness and address areas for opportunities
  • Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
  • Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
  • Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
  • Must have excellent time management skills
  • Fulltime
Read More
Arrow Right

Team Leader

The Team Leader will be responsible for managing and overseeing the activities o...
Location
Location
Philippines , Cebu
Salary
Salary:
Not provided
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2+ years experience preferably in the BPO industry or in the same capacity with excellent experience in people and client management
  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Excellent decision-making skills
  • Must be amenable to work on graveyard and shifting schedules
Job Responsibility
Job Responsibility
  • Monitors the performance of each team member against specified account/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained or exceeded
  • Regularly performs tasks related to team management (i.e. coaching and mentoring, performance feedback-giving), as well as data reporting on the team’s performance
  • Performs administrative duties for the team (i.e. payroll templates)
  • Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and the overall profitability of the company
  • Direct line management for Helpware with a size of 10-15 agents
  • Manage Performance behavior through effective communication by doing regular team meetings, mentoring, and coaching
  • Regularly review and analyze performance to drive effectiveness and address areas for opportunities
  • Ensure that agents have an understanding of the company’s mission and vision and behavioral aspects that play a major role in their yearly performance evaluation/reviews
  • Oversee effective implementation of staffing plan and schedule adherence in accordance with business needs within Helpware stakeholders
  • Nurture a culture within the team that demonstrates alignment with leadership principles. One that is able to tie company decisions and to leadership principles and tenets
  • Fulltime
Read More
Arrow Right

Account Maintenance Team Leader

The role is part of the Global TTS (Trade & Treasury Services) Onboarding Team, ...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in managing a team
  • Client facing experience / background
  • Excellent Customer Focus and to be able to evidence deliverables
  • Experience in delivering change and managing people through the different stages
  • Results orientation - evidence of proactively driving projects is their conclusion
  • Negotiation, decision making and problem-solving skills
  • Ability to manage complex integration solutions, working alongside Technical and Technology teams
  • Excellent work ethic - willingness to take a “hands on” approach to ensuring all elements of the solution is delivered as specified
Job Responsibility
Job Responsibility
  • Manage and Lead an Account Maintenance Team to deliver high quality output and deliver on KPI’s
  • Exceptional operations management skills to ensure the team and individuals are delivering optimum levels of performance
  • Strong Pipeline Management expertese and have the ability to produce informative MIS at team and individual performance levels
  • Champion Employee Engagement and ensure every member of the team has a clear vision and mission of what needs to be achieved and how to achieve it
  • Deliver worldclass Client Experience on a daily basis and ensuring this is reflected in the Pulse and DM VOC metrics
  • Very strong focus on Risk Management by understand the process and ensure we have strong and robust procedures to mitigate any potential risks
  • Experience in delivering on productivity through continuous improvements and identifying efficiencies within the current operating model
  • Coordinate onboarding of regional and global cash management ( Hub 2 Hub) solutions of all sizes and complexities
What we offer
What we offer
  • Competitive base salary (which is annually reviewed) + A discretional annual performance related bonus
  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Employee Assistance Program
  • Sport and team recreation activities, Sport Card
  • Access to an array of learning and development resources
  • A chance to make a difference with various affinity networks and charity initiatives
  • Fulltime
Read More
Arrow Right