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Team Leader Order Coordination - Sales

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Brainlab

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Location:
Germany , Munich

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Based in our Munich headquarters, our Order Coordination Teams play a crucial role in supporting our sales operations and support teams worldwide. We are on the lookout for a proactive, resilient, and energetic individual to lead our team supporting the sales operations.

Job Responsibility:

  • Lead and inspire a team of 8 order coordinators
  • Facilitate daily task interactions and provide training, serving as the point of escalation for team members
  • Generate and present periodic management reports
  • Efficiently manage workload to ensure daily task completion
  • Implement and monitor continuous improvement initiatives
  • Ensure on-time delivery of our products at customer sites
  • Monitor product availability and capacity planning, processing deliveries, and maintaining up-to-date order documentation
  • Collaborate closely with various departments including sales operations, production, warehouse, and export for effective order handling
  • Engage in daily correspondence with international colleagues, fostering seamless order handling
  • Participate in Brainlab's Leadership program to enhance your leadership skills

Requirements:

  • A background in business administration
  • Strong organizational and general business process understanding
  • Experience in a service-oriented and international environment, such as sales support or customer service
  • Excellent interpersonal skills with the ability to work independently and a deep sense of commitment
  • Innovative forward-thinking leadership skills
  • A good sense of humor and motivation to get things done
  • Well-developed sense of urgency, attention to detail, accuracy, and exceptional organizational skills
  • Ability to multitask and quickly shift priorities between systems and tasks
  • Excellent verbal and written communication skills
  • IT savvy with proficiency in MS Office and ERP systems (SAP is mandatory, Salesforce.com is a plus)
  • Ability to learn and adapt to various software systems
  • Business fluency in German and English
What we offer:
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours
  • Hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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