Team Leader in Insurance Job at Social Value Portal Ltd (Saffron Walden)

Administration Analyst Team Leader

As the Team Leader – FS Administration (EMEA) within the Financial Services Admi...

Location

United Kingdom , London

Salary:

Not provided

Reinsurance Group of America

Expiration Date

Until further notice

Requirements

Strong experience in Financial Services, pensions, insurance, or reinsurance administration
Proven experience leading or managing a team, with a focus on development and performance
Strong decision-making ability and confidence managing escalations
Excellent communication and stakeholder management skills, with the ability to influence at all levels
Strong organisational and prioritisation skills
Advanced Excel and data analysis capability
Experience in reinsurance or longevity-related products
Exposure to audit, regulatory, or control frameworks (including SOX)
Experience leading process improvement or change initiatives
Professional qualifications (e.g. CII) or equivalent experience

Job Responsibility

Oversee delivery of administration activities to ensure accuracy, timeliness, and compliance with treaty terms, regulatory requirements, and SOX controls
Provide direction and guidance on complex cases, data issues, and reconciliation challenges
Maintain accountability for overall quality and output of the team
Lead, support, and develop a team of FS Administration analysts
Allocate and prioritise workload across the team, ensuring effective capacity management
Set clear expectations and promote a culture of accountability and continuous improvement
Act as the primary escalation point for team members
Act as a key escalation contact for internal stakeholders (Finance, Valuation, Risk, Treasury, Audit)
Lead resolution of complex or sensitive issues, ensuring clear communication and ownership
Build and maintain strong stakeholder relationships across EMEA

Fulltime

Renewals Underwriting Team Leader - PI

An established and expanding specialist insurer is looking to appoint an experie...

Location

United Kingdom , Manchester

Salary:

80000.00 - 100000.00 GBP / Year

IDEX Consulting Ltd

Expiration Date

September 04, 2026

Requirements

Strong Professional Indemnity underwriting experience
Exposure to property professionals and Design & Construction risks would be particularly attractive
Excellent broker management and relationship-building skills
Leadership or mentoring capability preferred but not essential
Commercial and technically confident approach to underwriting

Job Responsibility

Lead the Professional Indemnity renewals team
Manage and retain a profitable PI portfolio across a broad range of sectors
Drive underwriting quality, broker engagement, and retention strategy
Work closely with senior leadership on portfolio performance and business planning
Support and mentor underwriters across the renewals function
Contribute to wider strategic growth initiatives across the business

What we offer

Salary up to £100,000
Opportunity to influence and shape a growing underwriting platform
Clear visibility and interaction with senior leadership
Long-term career development within a business with ambitious expansion plans
Manchester-based role within a growing and collaborative environment

Fulltime

Customer Service Team Leader

We’re looking for an inspiring and people‑centred Customer Service Team Leader t...

Location

United Kingdom , Aylesbury

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Customer service leadership experience
Strong communication skills
Customer-focused mindset
Organised & detail-driven
Tech-confident
Resilient & calm
Target-aware
Reliable & responsible
Flexible & adaptable

Job Responsibility

Leading daily operations
Monitoring performance
Coaching & development
Identifying training needs
Providing first-line support
Quality assurance support
Handling escalated complaints
Championing customer outcomes
Supporting performance management
Collaborating across teams

What we offer

25 days annual leave which increases with service, plus bank holidays and an extra day off for your Birthday
Opportunity to buy/sell up to 5 days annual leave per calendar year
Pension and Life Assurance scheme
Access to 25% off insuring your pet with Agria
Health Cash Plan
mental health support and health and wellbeing platforms, including Headspace

Fulltime

Sales Leader - Insurance Practice

NTT DATA seeks an Insurance Sales Leader to drive our go-to-market strategy and ...

Location

United States , New York

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years of IT Services/Consulting industry experience, including sales and leadership responsibilities
10+ years of Life & Annuity and/or Property & Casualty industry knowledge with a solid understanding of industry trends, solutions, and business drivers
5+ years in Sales Leadership roles, including leading go-to-market strategy and execution, with a demonstrated ability to inspire, motivate, and develop new business development and sales organizations
Willingness to travel as required

Job Responsibility

Develop & Execute Go-to-Market Strategy: Formulate and implement effective sales strategies to drive growth for the Insurance business unit
Lead & Inspire Sales Team: Coach, mentor, and develop Sales Executives to promote continuous professional growth and high performance
Sales & Account Management: Generate, contribute to, and manage new sales opportunities and account plans
Cross-Functional Collaboration: Work closely with strategic internal business functions (Client Growth Office, Finance, Marketing, Legal, Recruiting, etc.) to align and optimize sales strategies
Client Engagement: Partner with Sales Executives in meetings with prospective, existing, and former clients, assisting throughout the sales process
Solution Selling: Creatively sell into large national Insurance clients/accounts, demonstrating successful deal closures and value-add techniques
Relationship Building: Establish and maintain "business partner" relationships at the customer's C-Suite level
Sales Process Management: Ensure consistency in CRM usage, manage sales tracking, and report on sales goals and results
Performance Analysis: Regularly analyze sales data and provide actionable feedback to improve team performance
Entrepreneurial Mindset: Foster a hunting sales environment focused on market share growth and brand recognition

Fulltime

Sales Manager - Strategic Banking & Insurance Leader

Microsoft’s Enterprise Account Team focuses on partnering with customers to achi...

Location

Canada , Greater Toronto

Salary:

181000.00 - 303000.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 8+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 7+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience
3+ years direct/formal, indirect/informal, and/or project team people management experience

Job Responsibility

Deliver business growth through leading and empowering account teams. You will lead execution of Go to Market (GTM) to deliver customers’ business outcomes across their entire lifecycle
Accelerate customer satisfaction and model executive engagements with business decision makers and C-level executives
Win against competition by establishing Microsoft as market leaders, maximizing Customer spend, achieving targets (billed revenue, consumption, and adoption)
Lead partnership across the organization to achieve business value for customers and business results for Microsoft
Deliver success through empowerment and accountability by modeling, coaching, and caring of your team
Develop, empower and transform your team to meet industry and customer needs by hiring, retaining, and developing talent
Apply industry and market expertise, leading a team to identify solutions to drive new opportunities in alignment with customers’ needs and develop industry-specific capabilities and expertise in relevant local trade, regulatory, and policy environments (e.g., opening doors and removing barriers for sales teams, partners, and customers) across geographic areas

Fulltime

Admin Team Leader - EMEA

As a Team Leader in the EMEA region, your primary objective is to lead and suppo...

Location

United Kingdom , London

Salary:

Not provided

Reinsurance Group of America

Expiration Date

Until further notice

Requirements

Have a comprehensive market knowledge of the UK or CE insurance/ reinsurance industry
Gain and uphold a thorough understanding of processing client data and associated financial reporting using RGA administration systems
Exhibit strong analytical skills, with the ability to identify patterns and connections within complex datasets
Demonstrate strong attention to detail and a commitment to accuracy
Strong IT proficiency, particularly in Microsoft Excel

Job Responsibility

Lead and mentor a dedicated team to achieve operational excellence
Oversee the administration of treaties, ensuring all tasks are completed accurately and on time, including processing through RGA entities, external retrocessionaires, and the International Retro Pool
Coordinate with EMEA Finance and Valuations to meet month-end deadlines, ensuring timely completion of activities such as policy exhibit processing and query resolution
Ensure full compliance with SOX regulations in all administrative processes
Foster a collaborative and supportive team environment
Drive continuous improvement initiatives to enhance efficiency and effectiveness
Maintain up-to-date market knowledge of the UK and CE insurance/reinsurance sectors to inform team operations and decision-making
Apply deep technical expertise in RGA treaty practices to guide team activities and ensure accurate risk transfer management

What we offer

Gain valuable knowledge from and experience with diverse, caring colleagues around the world
Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought
Join the bright and creative minds of RGA, and experience vast, endless career potential

Fulltime

Defendant Motor Damage Team Leader

Reporting to Defendant Operations Lead, you will be responsible for leading the ...

Location

United Kingdom , Leeds; Birmingham; Bristol

Salary:

Not provided

Direct Line Group

Expiration Date

Until further notice

Requirements

Qualified Solicitor (England & Wales) or CILEx with a current practising certificate and the right to conduct litigation
Solid experience in civil litigation, ideally within motor damage or insurance-related matters
Experience supervising, coaching, or directing junior or non-qualified staff
Strong technical capability in drafting, negotiation, and case strategy
Sound commercial awareness and understanding of cost-effective litigation decision-making

Job Responsibility

Lead and oversee the conduct of litigated Defendant Motor Damage claims, ensuring files are progressed proactively, compliantly, and in line with client strategies and Civil Procedure Rules
Provide technical leadership and supervision across the team, ensuring consistently high standards of legal advice, drafting, and decision-making
Manage and develop team performance, setting clear expectations, coaching individuals, and supporting engagement, capability, and progression in line with performance frameworks
Plan and manage resources effectively, including capacity, workflow, recruitment, absence, and succession planning, to ensure service standards and productivity targets are met
Embed a strong customer-focused culture, ensuring ownership, accountability, and clear communication throughout the customer journey
Drive continuous improvement, acting as a positive change agent by identifying opportunities to enhance processes, efficiency, and team performance
Ensure compliance and governance, including complaints handling, SARs, people management processes, and regulatory obligations
Contribute to financial and operational performance, supporting budget management and cost-effective litigation strategies

What we offer

9% employer contributed pension
Up to 10% Annual performance-based bonus
50% off home, motor and pet insurance plus free Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
Income protection on 50% of your salary for 5 years

Fulltime

Customer Claims Team Leader - Motor Claims

A Customer Claims Team Leader - Motor Claims is responsible for the day-to-day m...

Location

United Kingdom , Huddersfield

Salary:

Not provided

Activate Group Limited

Expiration Date

Until further notice

Requirements

At least two years’ experience operating at a supervisory level or above within a claim’s centre/call centre
Understanding of motor insurance processes and the end-to-end customer claims process
Problem-solving skills with the ability to adopt a logical approach to resolving problems
Previous experience within a Customer Services role
Proficiency in working to service levels and performance measures
Experience in a work environment that required collaboration across work groups
Escalation management
Excellent interpersonal and customer service skills
Excellent telephone and communication skills
Good listening skills

Job Responsibility

Ensuring the deployment of all repair instructions to the most appropriate and suitable repairer in accordance with workstream parameters and client SLAs
Identifying and converting opportunities to sell ‘Avant repair services’ to ensure repair opportunities are maximised
Ensuring all accident management claims are referred to agreed partners in line with targets and SLAs
Resource planning to ensure the deployment Team deliver business requirements
Delegation and distribution of workload to ensure client SLAs are achieved
Daily monitoring of all inbound calls, digital enquiries and repair instructions to ensure they are answered and actioned in accordance with client SLA’s
Performance management of team members to deliver results
Implementation of training and progression plans to improve business and individual performance
Ensuring professional behaviour at all times in line with company guidelines
To implement best practice in delivering excellent customer services

What we offer

33 days holiday (including bank holidays)
Personal health cash plan – claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Free breakfasts and fruit
Birthday surprise for everybody

Fulltime

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Team Leader in Insurance

Job Description

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