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Team Leader, Housekeeping

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Four Seasons

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Location:
Singapore , Singapore

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join our Housekeeping leadership team and play a key role in delivering exceptional guest experiences through impeccable room standards and team guidance. This is a hands-on leadership position ideal for someone ready to grow their career in luxury hospitality.

Job Responsibility:

  • Lead the daily floor operations, ensuring guest rooms and public areas meet the highest standards of cleanliness and presentation
  • Coordinate closely with Front Office to prioritise arrivals, VIPs, and special requests
  • Inspect rooms (vacant and occupied) to ensure quality, comfort, and attention to detail
  • Supervise, coach, and support Room Attendants and House Attendants to drive service excellence and productivity
  • Conduct daily briefings and provide ongoing on-the-job training
  • Handle guest requests and concerns promptly, ensuring thoughtful service recovery
  • Monitor room statuses, maintenance follow-ups, and special amenities for arriving guests
  • Maintain cleanliness and organisation of service areas, pantries, and linen closets
  • Support inventory control, cost management, and efficient resource planning
  • Communicate effectively with other departments to ensure a seamless guest experience

Requirements:

  • Two (2) years of relevant experience in a luxury brand is considered an asset, preferably 1 year in a supervisory role
  • Good organisational skills, ability to prioritize workload and handle pressure
  • Excellent interpersonal and communication skills
  • Passion and interest in the luxury market
  • Guest-centricity and understanding the importance of guest preferences
  • Kindly note that due to work visa restrictions, position is open to Singaporeans only
What we offer:
  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Paid holidays/vacation
  • Dental and medical/life insurance
  • Employee service awards/Birthday Gift
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurant

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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