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Team Leader - German Speaker

https://www.randstad.com Logo

Randstad

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Location:
Portugal , Lisboa

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you looking for a challenge where you can combine your experience and motivation in Team Leadership with a deep passion for Customer Service? If you have a solution-oriented mindset and communicate impeccably in German and English, we have the ideal opportunity. Join a growing and dynamic team as a Team Leader and be a driving force for your team's success!

Job Responsibility:

  • Leading and motivating a team of retention specialists for the German-speaking market
  • Ensuring the team achieves their targets and provides exceptional customer service (telecommunications area)
  • Guiding the team in building customer loyalty relationships
  • Ensuring customer retention and satisfaction

Requirements:

  • Fluent German (native or near native level/C2)
  • Excellent English language skills (both written and spoken)
  • At least 2 years of proven experience as a Team Leader in a call center environment
  • Excellent communication, interpersonal and leadership skills
  • Proficient in MS Office
  • Demonstrates resilience and innovative thinking
  • High energy and enthusiasm to inspire others

Nice to have:

Previous experience in a telecom company

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 12, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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