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NEC Software Solutions Logo NEC Software Solutions · Health and Beauty

Team Leader - Diabetic Eye Screening

United Kingdom, New Malden · Job Posted January 20, 2026
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Job Description

The Team Leader is responsible for the clinical activities of the screening programme, ensuring robust rota management, screening and grading capacity planning, first line management of service staff and oversight of service performance and processes. The role covers management of team in South West London. The ultimate aim is reducing new blindness due to diabetic retinopathy.

Job Responsibility

  • Responsible for the clinical activities of the screening programme
  • Ensure robust rota management, screening and grading capacity planning
  • First line management of service staff
  • Oversight of service performance and processes
  • Monitor staff performance, training and competency
  • Monitor the service's equipment and facilities
  • Responsible for day to day operational management and clinic appointment booking
  • Liaise with GP and Medical Centre managers
  • Ensure the programme is delivered in line with national standards
  • Support the Programme Manager to achieve service objectives, KPIs and demand and capacity planning
  • Undertake RDS, DS and SLB clinics as required
  • Ensure all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of securely
  • Maintain and comply with any and all policy documents, audits and office legislative compliance documentation
  • Maintain safe, risk free working practices and environment

Requirements

  • Successful completion of Health Screening Diploma (or City & Guilds) qualification
  • Evidence of continued professional development (CPD)
  • Management experience including performance management of teams and individuals
  • Experience of working within diabetic eye screening, healthcare or other people/patient focused services
  • Ability to prioritise tasks and use problem-solving skills largely unsupervised
  • Good effective communication skills both written and oral
  • Ability to work successfully across professional organisations and with a multitude of stakeholders
  • IT literate with a knowledge of information governance
  • A willingness to partake in development opportunities
  • A full driving licence and preferably own transport
  • Be willing and able to run all aspects of RDS and DS clinics and to be able to grade at all levels, with proven high sensitivity and specificity
  • Provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years

What we offer

  • Private Medical Cover funded by NEC for Employees
  • 25 days paid holiday with the option to buy/sell
  • 4 x basic salary life assurance cover funded by NEC
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A fantastic selection of flexible benefits
  • Employee assistance programme
  • Free access to LinkedIn Learning
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