Team Leader Customer Service with Dutch Job at Circle K (Warszawa)

Client Service Team Leader with Dutch

Location

Poland , Warszawa

Salary:

Not provided

Randstad

Expiration Date

August 31, 2026

Requirements

solid experience in a customer service environment with a proven track record of managing big teams
fluency in Dutch (min. C1) and English (min. B2) for seamless communication in an international team
strong coaching, communication, and people-development skills
experience working with KPIs, quality frameworks, and operational metrics
a strong problem-solving mindset and the ability to stay calm under press

Job Responsibility

managing a team of 15+ Client Services Specialists across phone, email, and case-handling channels
conducting regular 1:1s, coaching sessions, and supporting individual career growth
monitoring performance KPIs (SL, quality scores, productivity) and providing actionable feedback
supporting onboarding and training of new team members
coordinating daily operations with WFM and handling complex customer escalations
analyzing trends to recommend improvements to workflows and customer communication
contributing to cross-functional projects that enhance service delivery

What we offer

Employment contract (full time position)
Possibility of hybrid work (after onboarding 3 day from office, 2 days from home)
Annual bonus (based on performance)
Private medical package
Co-funding for sports or cultural cards
Co-funding for group life insurance
PPK pension plans

Fulltime

Dutch Team Leader

Are you a native Dutch speaker with a passion for leadership? Would you like to ...

Location

Greece , Athens

Salary:

1750.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Minimum one (1) year of experience as a Team leader is required
Evidence of effective interpersonal, coaching, & leadership skills
Ability to showcase empathy & confidence towards different personalities
Ability to inspire & support diverse working teams & cultures
Service oriented & problem solving mindset
Native/near-native level in Dutch
Advanced English skills
Excellent verbal & written communication skills
PC literacy

Job Responsibility

Lead by example, actively contributing to your team's performance and professional growth
Communicate effectively and regularly with your advisors to ensure a clear flow of information
Monitor team performance and KPIs to ensure world-class service expectations are met
Provide clear direction and coaching to maintain high team spirit and consistent results
Act as the escalation point for complex cases to ensure quality and resolve issues promptly
Conduct formal quarterly performance reviews to track progress and set development goals
Work closely with the Operations Manager to provide feedback and discuss improvement areas
Support and guide newcomers by conducting on-the-job training in Dutch

Fulltime

New

Teamlead Accounts Payable

Our Finance Department at our HQ in Antwerp is looking for a new colleague to fu...

Location

Belgium , Antwerp

Salary:

Not provided

Manuchar

Expiration Date

Until further notice

Requirements

Min. bachelor’s degree in accounting (or equivalent) with min. 3 years of experience as a people leader in a transactional accounting environment
Proven experience in process improvement, ideally within a shared services or multinational context
Fluent in English and Dutch
Strong stakeholder management skills and a clear, engaging communication style
Understanding of VAT principles
Accountable, structured, accurate, customer-centric and solution-oriented

Job Responsibility

Lead, coach and support a team of six A/P accountants
Oversee daily A/P processing and ensure timely, accurate results
Organize and prioritize the transactional workload
identify and resolve operational issues
Take the lead in the rollout of A/P workflow automation, ensuring proper implementation, adoption and continuous optimization
Drive standardization and process improvements and maintain SOPs
Ensure compliance with internal controls, accounting standards and audit requirements
Act as the key liaison with Inside Sales, Treasury, IT and Accounting peers

What we offer

An impactful leadership role in an international finance environment
An attractive compensation package including: company car, meal vouchers, hospitalization insurance, group insurance, collective annual bonus, mobile phone + subscription, hybrid working model (up to 2 days homeworking/week)
Strong focus on learning, development and long-term career opportunities

Fulltime

Director Integrations Onboarding

Join Qargo as Director of Integrations Onboarding! Own the strategy behind succe...

Location

Belgium , Ghent

Salary:

Not provided

Qargo

Expiration Date

Until further notice

Requirements

Proven experience in integrations, technical project management or technical delivery, with a track record of leading and scaling teams
Strong technical affinity: comfortable discussing APIs, data flows and system connections (without needing to code yourself)
A natural people leader who can coach, set standards and build a high-performing team in a fast-growing scale-up
Structured, proactive and commercially aware: able to balance delivery quality, capacity and customer outcomes
Confident communicating with operational, technical and executive stakeholders alike
Fluency in English
Dutch and/or other European languages are a plus

Job Responsibility

Define the Integrations Onboarding strategy, standards and best practices, aligned with company goals
Build the team into a scalable, consistent function across regions as we grow headcount and enter new markets
Own the core KPIs and dashboards: integration time-to-live, % of integrations ready by go-live, slippage, partner delivery timelines and IOM capacity (ARR/deals per IOM)
Lead, coach and develop the global IOM team
hold weekly check-ins and quarterly reviews
Own hiring strategy, headcount forecasting and capacity planning for the function
Conduct end-of-year reviews and compensation discussions
Drive culture, professional development and enablement, and promote team leads internally as the team scales
Maintain oversight of integration projects across regions, proactively spotting risk and slippage and stepping in on strategic or at-risk deliverables
Ensure integrations align with the broader onboarding and go-live timelines owned by the regional onboarding teams

What we offer

Competitive salary, benefits and share options package
A leadership role with real ownership of a brand-new function and direct impact on customer success
A flexible and trust-based working environment
The opportunity to help shape and scale an ambitious team transforming the transport industry, across Europe and the US

Fulltime

Digital Solution Sales Specialist Manager - AI Business Solutions

Do you enjoy managing on a high-performing, fast-paced sales team? Are you insa...

Location

Netherlands , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

11+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience OR Master's Degree in Business Administration, Information Technology, or related field AND 8+ years of technology-related sales or account management experience
6+ years of solution or services sales experience
3+ year(s) of people management experience
Industry certifications including but not limited to: PMI, Selling, local technology associations, etc. a plus
Meaningful non-Microsoft prior sales leader experience at IT Consulting and services or cloud services company, ideally with complex sales training (e.g., Miller Heiman, SPIN, Michael Bosworth, Challenger, Sandler, etc.)
Certification in Biz Process and equivalent competitive certifications and/or prepared to attain Biz Process certification within 3 months
Dutch fluency preferred
Demonstrated track record of success selling enterprise ERP and/or CRM solutions (e.g., Dynamics 365, SAP, Oracle, Salesforce, Workday or comparable)

Job Responsibility

Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction
Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy
Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis
Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights
Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory
Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success
Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment

Fulltime

Assistant Chief Engineer

Assists department head in managing budget, capital expenditures, preventative m...

Location

Netherlands , Amsterdam

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

You can speak English as well as understand B1/A2 Level Dutch
You have previous experience in Engineering
You have strong administrative and communicative skills. Experience with Word & Excel.
Birchstreet experience is a pre
You have experience is a leader in a similar position
You have previous hotel maintenance experience
You are flexible, Able to work evening and weekend shifts.
You love to motivate, train and coach the team

Job Responsibility

Assisting with the Management of Engineering Operations and Budgets
Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
Assists with ensuring regulatory compliance to facility regulations and safety standards
Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations
Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs
Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion
Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities
Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan
Assists with the development of project plans in accordance with renovation or new construction needs
Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines

What we offer

Special discounted rates for 10,000+ Marriott hotels worldwide for you, your family and friends
Personal coaching & training to support you in your day-to-day job
Career possibilities within Marriott International
You can make use of our gym for free
Travel allowance of €0.23 cents per kilometer
25 paid vacation days per year (based on a fulltime contract)
Professional uniform provided by the hotel
A TakeCare program
A professional environment to work in
Many social activities such as our Associate Appreciation Week, an annual Staff Party and Team outings

Fulltime

Customer Relations Expert

As a Customer Relations Expert, you’ll go beyond frontline support to own the re...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Proven Customer Support Expertise: Demonstrated track record of delivering excellent customer support, especially in complex or sensitive situations, showing empathy, ownership, and sound judgment
Meticulous Approach & High Standards: A meticulous approach with a commitment to high due diligence and exceptional quality standards in all your work
Adaptability & Resilience: Proven adaptability and resilience, with the ability to thrive in a dynamic environment, manage diverse tasks, and adjust to varying requirements
Proactive & Innovative Mindset: A proactive and innovative mindset, with the confidence to challenge existing processes and actively participate in their improvement by suggesting creative solutions
Interpersonal & Stakeholder Management Skills: Excellent interpersonal and stakeholder management skills, enabling you to build strong, collaborative relationships with internal teams and external partners
Business Proficiency in Dutch and English: Business proficiency in Dutch and English is essential

Job Responsibility

Master of Resolution: Take ownership of complex and escalated customer contacts by meticulously reviewing case histories, conducting thorough investigations (often with cross-functional input), and driving high-quality resolutions — even when this means going beyond standard guidelines and processes
Guardian of Quality: Perform qualitative assessments of previous customer interactions, providing constructive feedback to our service provider specialists on all previous handlings in a case, to enhance service quality and consistency
Global Communicator: Support multiple markets simultaneously, including both your native language (leader) market and several other (challenger) markets, utilizing translation tools where necessary
Relationship Builder: Engage directly with customers through various channels (e.g., outbound calls, written communication) to de-escalate issues, build strong relationships, and prevent further escalations
Champion of Improvement: Actively contribute to optimizing customer service activities by identifying areas for enhancement and suggesting innovative solutions
Brand Protector: Skillfully manage customer escalations that pose a high risk to our brand's reputation, including those originating from social media, press inquiries, or directed to senior leadership
Collaborative Problem-Solver: Work effectively with internal departments (Payments, Logistics, Legal etc.) and external partners to gather information, align on solutions, and ensure a seamless customer experience

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review

Fulltime

Warehouse Manager

The Warehouse Manager contributes to the logistics performance of the Benelux cl...

Location

Belgium , Saintes

Salary:

Not provided

HARTMANN

Expiration Date

Until further notice

Requirements

Graduate/ BA working and thinking level, preferably in logistics or supply chain
At least 5 years of relevant work experience in a warehouse and logistics environment
Experience in managing operational teams
Good command of WMS systems and MS Office
SAP knowledge is a pre
Fluent in French, Dutch, English
Leadership skills, Problem Solving and Decision Making
Knowledge of safety guidelines

Job Responsibility

Managing the warehouse team (operational staff, team leaders)
Ensuring efficient stock management and accurate administration in the WMS
Coordinating receipt, storage, order picking, packing and dispatch
Optimizing warehouse layout, processes and performance
Being responsible for the complete inbound and outbound process
Ensuring compliance with safety guidelines, quality standards and internal procedures
Ensuring a tidy, safe and clean warehouse environment
Coaching and developing employees
Support Supply Chain Manager generating and analyzing the cluster KPI’s scorecard generation (productivity, errors, safety, service levels) and review
Reporting performance to clusters and Corporate

What we offer

A full-time permanent contract (38 hours/week)
32 days of annual leave
A competitive salary
An annual bonus based on your performance
A company pension plan
Health insurance plan
A company car with fuel card
Meal-vouchers and Eco-vouchers

Fulltime

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Team Leader Customer Service with Dutch

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