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Team Leader (Cruiseabout)

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Flight Centre Brand

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Location:
Australia , Indooroopilly

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Apply strategic business insights to drive profitability, operational excellence, and market growth
  • Lead, inspire, and coach your team to achieve sales targets while delivering exceptional customer experiences
  • Train and maintain up-to-date product knowledge to confidently promote and sell cruise packages
  • Build and nurture relationships with clients, suppliers, and your local community to grow your business network
  • Manage end-to-end cruise bookings including quoting, invoicing, and confirming travel arrangements

Requirements:

  • Minimum 4 years’ leadership experience in the retail or wholesale Cruise or Travel Industry
  • Proven experience working in a customer service environment and working towards sales targets
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organising tasks efficiently
What we offer:
  • Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
  • Access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’
  • Inclusive company culture
  • Flight Centre Travel Group Australia is a certified Great Place To Work
  • Access tailored Learning & Development pathways
  • Exclusive Staff Discounts via employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan
  • Career opportunities across global network of brands and businesses
  • Corporate Health Discounts with BUPA and access to internal gym
  • Mental Health Support and Employee Assistance Program for staff and family
  • Regular awards nights, social team building and industry events with opportunity to attend global conferences
  • Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Paid parental and volunteer leave
  • Commitment to sustainable practices
  • Workplace committed to reconciliation through Reconciliation Action Plan

Additional Information:

Job Posted:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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