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Team Leader - Casual Workforce

Australia, Wyong Employment contract · Job Posted May 04, 2026
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Job Description

Primary Connect is the largest food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity. We deliver to more than 3,000 retail stores daily (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact. Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your unique path.

Job Responsibility

  • Actively manage the recruitment pipeline for the casual pool
  • Partner with the Training Team to ensure all new casuals complete their induction and safety training before their first active shift
  • Manage performance, absenteeism and behavioral standards in line with Company policy
  • Serve as the primary point of contact for casual team members
  • Lead with a positive and inclusive outlook, strengthening the culture of the team
  • Support the Return to Work (RTW) process for any casual team members
  • Drive a culture of Continuous Improvement

Requirements

  • Proven track record of leading, coaching, and nurturing teams to deliver results
  • Exceptional planning and problem-solving skills, prioritising and managing multiple tasks effortlessly
  • In-depth knowledge of Supply Chain Operations, Distribution Centre Operations, and warehouse management systems
  • Exceptional written and verbal communication skills
  • Flexibility to adapt to the dynamic needs of the business, embracing change with open arms
  • Demonstrated resilience in meeting challenging targets and timeframes, and role modelling determination

What we offer

  • culture of belonging that champions the safety and well-being of our people and partners
  • continuous career development and learning opportunities
  • competitive remuneration and access to many employee benefits
  • programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app

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