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We have an exciting opportunity for a Team Leader to join the team in West Yorkshire, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Job Responsibility:
Ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets
Supporting and effectively managing operational staff
Achieving the overall aim of supporting clients meeting the VS Service Model
Requirements:
Resilience & adaptability
Work effectively with a focus on customer service and care
Background checks and Disclosed Barring Service checks may be required
What we offer:
Flexible Working Options: Including hybrid working
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
Birthday Leave: An extra day off for your birthday
Pension Plan: 5% employer contribution
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
Wellbeing Support: Employee assistance programme and wellbeing support
Inclusive Networks: Access to EDI networks and colleague cafes
Sustainable Travel: Cycle to work scheme and season ticket loans
Career Development: Ongoing training and support with opportunities for career progression