Team Lead, Site Operations

• Supervising a team of site operations staff (e.g., Clinical Research Coordinators, Clinical Research Nurses), overseeing daily workloads and priorities
• Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
• Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
• Collaborating with project management, monitoring, and other functions to resolve site-related issues
• Supporting training, development, and performance management of team members
• Contributing to the enhancement of site operations processes, tools, and documentation

• 3+ years of experience in clinical site operations, site support, or clinical operations
• Prior lead or mentoring responsibilities preferred
• Good understanding of clinical trial processes, GCP, and site documentation requirements
• Strong leadership, communication, and organizational skills
• Ability to manage multiple studies and priorities in a fast-paced environment
• Collaborative, solution-oriented mindset with focus on quality and customer service
• Bachelor’s degree in life sciences, healthcare, business, or a related field

Prior lead or mentoring responsibilities preferred

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others