CrawlJobs Logo

Team Lead - Scheme Compliance

adyen.com Logo

Adyen

Location Icon

Location:
Singapore , Singapore

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Our fast-paced Compliance team is looking for an experienced professional to lead our Acquiring Card Scheme Compliance team in APAC. The role is based in Singapore. You will lead a team of compliance officers based in our Singapore and Tokyo offices, maintain oversight of card scheme rules and operational teams, support strategic business growth while meeting compliance goals, and collaborate closely with other teams in order to identify and mitigate risks for Adyen and its customers. You will need to work closely with different teams globally across all levels in the organization, you will represent Adyen externally in a diversity of forums. You will also be involved with strategic company initiatives.

Job Responsibility:

  • Ensures that team tasks and projects align with the overall strategic goals of the organization
  • Monitors the team performance, acts on the shortcomings and communicates clearly on results
  • Sets clear and achievable performance goals with team members that are aligned with personal and team goals
  • Leads the team towards targets and required quality, resolving deficiencies and managing improvement
  • Makes key individual contributions to the team’s work products when needed to ensure quality requirements and/or required delivery timelines are met
  • Represent the team on a variety of work streams and products to establish strategies that align with global objectives and ensure controlled and compliant growth
  • Strengthen knowledge and education management across the global business
  • Handle escalations from senior management
  • Advise internal stakeholders and liaise with external stakeholders as well as relevant auditors
  • Be an ambassador of the Adyen Formula

Requirements:

  • At least 5 years experience in payments/Credit Card industry and/or second line compliance functions
  • Demonstrable experience as a people manager
  • Initiative on developing teams and managing workflows
  • Innovative, with strong problem-solving capabilities and able to define robust processes and procedures
  • Able to serve as an escalation point to varied card network compliance challenges
  • Strong knowledge of card network rules
  • Solid interpersonal skills, specifically able to liaise and connect with a variety of internal and external stakeholders and Merchants from varying disciplines and cultures
  • Comfortable addressing senior management
  • Able to influence across all levels of the organization
  • Must be willing to travel, both domestically and internationally where required

Additional Information:

Job Posted:
March 05, 2026

Work Type:
On-site work
Icon
Adyen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Team Lead - Scheme Compliance

Broking Team Leader Schemes and Affinity

We are working with a well-established insurance business to recruit a Broking T...
Location
Location
United Kingdom , East Midlands
Salary
Salary:
40000.00 - 50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with insurance broking platforms or CRM systems
  • Proven background in a broking or insurance environment
  • Previous supervisory or leadership experience
  • Strong knowledge of FCA regulations and insurance principles
  • Ability to manage workloads, prioritise tasks, and meet deadlines
  • Professional qualifications such as Cert CII (or working towards) advantageous
  • Experience across both personal and commercial lines
Job Responsibility
Job Responsibility
  • Manage daily team operations, meeting service levels and compliance requirements
  • Act as an escalation point for complex queries and provide clear guidance
  • Oversee broking activities including renewals, MTAs, new business, and client servicing
  • Collaborate with underwriting, compliance, claims, and finance teams
  • Align team goals with wider business objectives and support strategic plans
  • Monitor performance and implement process improvements
  • Lead delivery of scheme solutions for clients from sole traders to large commercial accounts
  • Coach and mentor team members to drive growth and accountability
  • Maintain FCA compliance and promote regulatory awareness
  • Review and streamline processes for efficiency
  • Fulltime
Read More
Arrow Right

Compliance Analyst

In order to build a sustainable business, we, as a financial institution, need t...
Location
Location
Brazil , Sao Paulo
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in payment industries, with scheme rules, such as Acquirers, Fintechs or Card Network Company is required
  • Fluent level of Portuguese and English, both written and spoken
  • Minimum of 3 years of relevant experience with Card Scheme Compliance
  • Understanding of technical bulletins, scheme manuals, and payment message field requirements
  • Experience in governance, project management, and leading major initiatives involving multiple stakeholders
  • Availability to work 3 days in person on Morumbi/SP
  • An eye for identifying process improvement and scalability opportunities and an ability to proactively share feedback and ideas with management & team to help drive change
  • Skilled in prioritization, possess sound judgment and flexibility in changing courses and decisive in determining a holistic approach on key priorities
  • Detail oriented and organised with an analytical and critical mindset
  • A self-starter and have the ability to thrive in a fast paced environment with minimal supervision
Job Responsibility
Job Responsibility
  • Take ownership over our operational merchant risk management processes, such as registration of Payment Facilitators, Marketplaces and Wallets with the Card Schemes
  • Help embed a good risk culture in the first line through proactive engagement, training and collaboration in supporting adoption of the three lines of defense model
  • Stay up to date of the latest Card Network requirements and Adyen product expansions. Translate this into an operational strategy for the Scheme Operations team, Implement relevant card scheme rule updates and provide ongoing guidance to our merchants and internal teams, including Underwriting, Sales and Account Management
  • Set up new processes to monitor our merchant portfolio against card scheme rules
  • Process Enhancement: Proactively and systematically drive process improvements and automation on our workflows
  • Manage non-compliance notifications from the card schemes. Work closely together with our Merchants, Account Managers, Card Schemes and other stakeholders to solve these cases quickly
  • Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business
Read More
Arrow Right

Payment Risk Operations Lead

As a Payment Risk Operations Lead, you will lead a team of Payment Risk Operatio...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3-5 years of formal people management experience
  • Worked in payment operations within the risk and compliance space for at least 7 years at a fintech/tech company
  • Innovative, with strong problem-solving capabilities
  • Able to define robust processes and procedures and improve operational workflows
  • Experience in building effective working relationships with external partners and/or complex cross-functional partners
  • Able to serve as an escalation point to varied card network compliance challenges
  • Strong English written and verbal communication skills
  • Must be willing to travel, both domestically and internationally where required
Job Responsibility
Job Responsibility
  • Lead a team of Payment Risk Operations Analyst
  • Maintain oversight of card scheme monitoring and registration of high risk entities
  • Support strategic business growth while meeting compliance goals
  • Collaborate closely with other teams to mitigate non-compliance losses for Adyen and its clients
  • Work closely with different teams globally
  • Be involved with strategic company initiatives that help shape the team, and prepare for growth and/or changes
  • Lead the team as a key source of knowledge on scheme rules and compliance
  • Drive global initiatives on scheme rules compliance across integrity risk, data security, operational risk
  • Define and clearly communicate objectives and goals for the team
  • Track team progress and success, and present results and reporting to senior Leadership
Read More
Arrow Right

Senior Architectural Technologist

A leading UK consultancy is seeking a Senior Architectural Technologist to join ...
Location
Location
United Kingdom , Newcastle upon Tyne
Salary
Salary:
45000.00 - 55000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in technical project delivery
  • Coordination with internal design teams
  • Guiding projects through compliance stages
  • Ability to lead technical design and project coordination
  • Knowledge of compliance, technical detailing, and design development
Job Responsibility
Job Responsibility
  • Lead technical design and project coordination on a variety of high rise schemes
  • Support compliance, technical detailing, and design development
  • Work closely with Principal Design and Building Safety colleagues
What we offer
What we offer
  • Market leading salary
  • 5% performance bonus
  • Personal and professional development plans
  • Training opportunities within a highly skilled multidisciplinary team
  • Fulltime
Read More
Arrow Right

Training and Knowledge Base Manager

We’re looking for a Training and Knowledge Base Manager in Central Operations, t...
Location
Location
United Kingdom , Warrington
Salary
Salary:
Not provided
betfred.com Logo
Betfred
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience specialising in Learning & Development design and delivery
  • Experience with online learning & LMS platforms
  • Strong knowledge and use of Microsoft Office: Word, Excel, PowerPoint
  • A learning mindset with a passion for growth and a keen eye for detail
  • A ‘can do’ approach to quality monitoring and training challenges
  • Strong planning and organisational capability
  • Able to work to deadlines and thrive in high pressure situations
  • Service and customer focused
  • Strong analytical skills and detail oriented
  • A friendly team player that is flexible in approach to work schedules and shift patterns, with a willingness to travel to various locations as and when required by the business
Job Responsibility
Job Responsibility
  • Lead the design and delivery of high-quality operational and regulatory training across our Operational teams
  • Ensure every new starter receives the right training for their role, supported by a robust induction, ongoing learning programmes and accessible knowledge resources
  • Partner closely with front-line teams and leaders to embed best practice, align learning with business goals and regulatory requirements, and continuously improve customer experience
  • Use QA insights and performance data to shape effective refresher training, measure impact and demonstrate return on investment
  • Ensure regulatory training is completed on time and accurately reported for audit purposes
  • Development, implementation, management and delivery of a thorough induction programme for the Customer Service, Compliance and Operational teams
  • Managing the training scheme for Customer Service, Compliance and Operational teams through probation
  • Working with the Central Operations management team to understand the knowledge needs and standards across the team and translating these into training and communication plans
  • Full accountability for Customer Service, Compliance and Operational teams training requirements
  • Working closely with the leadership team for Operations & Compliance, to ensure a full understanding of regulatory requirements
What we offer
What we offer
  • Bonuses
  • Incentives
  • Retail discount vouchers
  • Monthly pension contributions
  • Enhanced maternity & paternity pay
  • A long-service recognition programme and life milestone rewards
  • A recognition scheme to earn and convert points to spend with over 700 retailers
  • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
  • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
  • Access to further training and development opportunities
  • Fulltime
Read More
Arrow Right

Card Scheme Compliance Analyst

The LATAM Scheme Operations team is based in São Paulo and you will work closely...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in payment industries, with scheme rules, such as Acquirers, Fintechs or Card Network Company is required
  • Fluent level of Portuguese and English, both written and spoken
  • Minimum of 1 year of relevant experience with Card Scheme Compliance
  • Understanding of technical bulletins, scheme manuals, and payment message field requirements
  • Available to work 3 days per week in Morumbi/SP
  • Experience in governance, project management, and leading major initiatives involving multiple stakeholders
  • An eye for identifying process improvement and scalability opportunities
  • Skilled in prioritization, possess sound judgment and flexibility
  • Detail oriented and organised with an analytical and critical mindset
  • A self-starter and have the ability to thrive in a fast paced environment with minimal supervision
Job Responsibility
Job Responsibility
  • Take ownership over our operational merchant risk management processes, such as registration of Payment Facilitators, Marketplaces and Wallets with the Card Schemes
  • Help embed a good risk culture in the first line through proactive engagement, training and collaboration
  • Stay up to date of the latest Card Network requirements and Adyen product expansions
  • Translate this into an operational strategy for the Scheme Operations team
  • Implement relevant card scheme rule updates and provide ongoing guidance to our merchants and internal teams
  • Set up new processes to monitor our merchant portfolio against card scheme rules
  • Proactively and systematically drive process improvements and automation on our workflows
  • Manage non-compliance notifications from the card schemes
  • Work closely together with our Merchants, Account Managers, Card Schemes and other stakeholders to solve these cases quickly
  • Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business
Read More
Arrow Right

Card Scheme Compliance Analyst

The LATAM Scheme Operations team is based in São Paulo and you will work closely...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in payment industries, with scheme rules, such as Acquirers, Fintechs or Card Network Company is required
  • Fluent level of Portuguese and English, both written and spoken
  • Minimum of 1 year of relevant experience with Card Scheme Compliance
  • Understanding of technical bulletins, scheme manuals, and payment message field requirements
  • Available to work 3 days per week in Morumbi/SP
  • Experience in governance, project management, and leading major initiatives involving multiple stakeholders
  • An eye for identifying process improvement and scalability opportunities
  • Skilled in prioritization, possess sound judgment and flexibility
  • Detail oriented and organised with an analytical and critical mindset
  • A self-starter and have the ability to thrive in a fast paced environment with minimal supervision
Job Responsibility
Job Responsibility
  • Take ownership over our operational merchant risk management processes, such as registration of Payment Facilitators, Marketplaces and Wallets with the Card Schemes
  • Help embed a good risk culture in the first line through proactive engagement, training and collaboration
  • Stay up to date of the latest Card Network requirements and Adyen product expansions
  • Translate this into an operational strategy for the Scheme Operations team
  • Implement relevant card scheme rule updates and provide ongoing guidance to our merchants and internal teams
  • Set up new processes to monitor our merchant portfolio against card scheme rules
  • Proactively and systematically drive process improvements and automation on our workflows
  • Manage non-compliance notifications from the card schemes
  • Work closely together with our Merchants, Account Managers, Card Schemes and other stakeholders to solve these cases quickly
  • Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business
Read More
Arrow Right

Fintech Operations Director

This is a critical leadership role for the Fintech organization at Mews. As we e...
Location
Location
United States
Salary
Salary:
196000.00 - 250000.00 USD / Year
mews.com Logo
Mews
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years’ experience in operational leadership within payments, fintech or regulated financial services, ideally in a high-growth environment
  • Proven ownership of payment operations end-to-end: settlements, reconciliation, exceptions and dispute management
  • Experience leading fraud and first-line compliance teams (KYC/KYB, transaction monitoring, sanctions, investigations) in a regulated context
  • Track record of using data, automation and modern tooling (including AI where relevant) to improve processes and scale operations efficiently
  • Strong understanding of payment rails and fraud/monitoring tools, and comfort working across multiple jurisdictions and regulatory regimes
  • Demonstrated ability to build and lead teams of ~15+ people, including managers, with clear expectations, feedback and development paths
  • Excellent stakeholder management and communication skills – able to work closely with Product, Engineering, Risk, Compliance and Finance, and explain complex topics simply
  • High integrity, risk-aware mindset, and comfort operating both strategically and hands-on, especially in ambiguous or high-pressure situations
  • To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin
Job Responsibility
Job Responsibility
  • Own and execute the overall fintech operations strategy, ensuring payments, fraud and first-line compliance can scale with our growth
  • Lead day-to-day payment operations across all rails (cards, SEPA, APMs, wallets), including settlements, reconciliation, exceptions and incident management
  • Oversee first-line fraud and risk operations – rule design, monitoring and investigations – and drive initiatives that reduce losses while protecting customer experience
  • Run chargeback and dispute operations, improving recovery rates and keeping scheme and acquirer metrics within agreed thresholds
  • Lead first-line compliance operations (KYC/KYB, transaction monitoring, sanctions screening, ongoing reviews), partnering with second-line teams on policies, controls and audits
  • Build and develop a high-performing 15–16 person team (via four direct reports), setting clear priorities, expectations and growth paths
  • Drive continuous improvement and automation across tools, processes and workflows, using data and KPIs to prioritise what to fix first
  • Act as a senior operational counterpart to Product, Engineering, Risk, Compliance, Finance and Customer teams on new products, markets and initiatives
What we offer
What we offer
  • Participation in our company share program
  • Best-in-class parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available within your first year)
  • Unlimited paid holiday
  • Work from anywhere - enjoy the flexibility to work from other countries for a few weeks each year through our compliant and flexible Workation policy
  • Relocation options available after 1 year
  • Monthly "EDGE" time - dedicated to Explore, Develop, Grow, and Elevate yourself
  • Flexible, hybrid working options
  • One-off home office setup budget to make your workspace your own
  • Monthly working-from-home and healthcare allowances (where local healthcare benefits are not in avaliable)
  • Regional healthcare coverage
  • Fulltime
Read More
Arrow Right