CrawlJobs Logo

Team Lead - Pool Account Management

adyen.com Logo

Adyen

Location Icon

Location:
Germany , Berlin

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As the Team Lead of Account Management Pooled, your role and responsibilities will include team management, commercial target ownership and delivery, driving scalability initiatives and projects, leading the day-to-day, hiring, developing, and retaining diverse talent, and aligning and collaborating with internal teams.

Job Responsibility:

  • Team management: You are lucky to start with a great team and they deserve a leader committed to helping them grow and give their best. You will coach, support, balance workload, and keep the work fair and fun. You’ll create and maintain an inspiring and collaborative team environment with open communication and a strong feedback culture
  • Commercial target ownership and delivery: Targets are annual and achieved at team level, ensuring each member contributes at an individual level
  • Drive scalability initiatives and projects: Together with other global AM Leads, strengthen efforts towards automation, smarter usage of commercial tools, and "Account Management at scale" to achieve higher productivity and increased customer satisfaction
  • Lead the day-to-day: Step in when needed, whether on operational tasks, merchant escalation calls, or critical negotiations
  • Hire, develop, and retain diverse talent: The team will keep growing to support Adyen’s commercial and strategic ambitions
  • Align and collaborate with internal teams: Work closely with Marketing, Sales, Partnerships, Account Management, and Operations to provide outstanding customer experiences

Requirements:

  • 5+ years of experience in a customer-facing B2B role, preferably Account Management, Customer Success and/or Sales
  • Team leadership experience is a plus, but experience in mentoring, coaching, or developing others is equally valued
  • You have owned commercial targets: proven commercial edge, strong negotiation skills, good judgment, and consultative acumen
  • Strong leadership and interpersonal skills: you listen, show empathy, communicate effectively, and can convince when needed
  • Fluent in both German and English
  • You bring positive energy, and you’re not afraid to use humor to keep the work enjoyable and the team connected
  • You like thinking big picture and at scale, and you want to help shape our AM service level proposition
  • You have a genuine interest in and technical aptitude for our products and industry
  • You understand the importance of DEI and actively integrate it into your decision-making
  • You bring experience in hiring processes and identifying talent

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Adyen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Team Lead - Pool Account Management

Studio Manager

The Studio Manager will work closely with mechanical artists, project management...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
hogarth.com Logo
Hogarth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6 year’s experience in a creative agency environment
  • At least 3 years of team management experience
  • Bachelor’s degree required in a design related discipline, such as graphic design, visual communication, information design, or interaction design
  • Solid time management, planning and organization skills
  • Experienced in Adobe InDesign, Illustrator, and Photoshop
  • Good knowledge of print, colour retouching, and digital artwork production
  • Excellent organizational skills, and outstanding project and time management skills
  • Good communication and interpersonal skills
  • Ammenable for Hybrid & Onsite set-up in BGC, Taguig
Job Responsibility
Job Responsibility
  • Manage workflow across the agency print studio and accurately forecast resources and needs based on scope and timelines projection from Project Management
  • Manage all the workflow of the busy agency print studio
  • Track production detailed production data and provide efficiency analysis
  • Inspire and proactively strive to get the best out of each team member, offer coaching and new opportunities to expand skill-sets
  • Organise teamwork, create a balanced work schedule and ensure people are able to deliver results
  • Continuously work on development and implementation of process improvements
  • Oversee all project requirements from artwork to print production and take ownership of quality standards and QC processes
  • Oversee communications with account service and print production teams and resolve any problems with artwork that may arise
  • Create and maintain a strong pool of freelance production artists
  • Ensure the best external talent is always used where necessary through both interviews and test project work. Liaise with agency SMEs to ensure they pass relevant tests
What we offer
What we offer
  • A Hybrid working model
  • Fostering a culture of creativity, belonging and continuous learning
  • Exciting career opportunities that help our people grow
Read More
Arrow Right
New

Administrative Assistant

Come work at Associa! We are an industry leader in community association managem...
Location
Location
United States , Guttenburg
Salary
Salary:
Not provided
associaonline.com Logo
Associa
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
  • Knowledge of communities/property/real estate and homeowners associations
  • Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
  • Knowledge of conflict resolution techniques at a proficient level
  • Professional communication skills (phone, interpersonal, written, verbal, etc.)
  • Professional customer service skills
  • Self-motivated, proactive, detail oriented and a team player
  • Time management and time critical prioritization skills
  • High School Diploma or GED Required
Job Responsibility
Job Responsibility
  • Field and respond promptly to the majority of homeowner inquiries via phone, e-mail, work order, letter, and/or in person
  • Interact with vendors and assist with addressing emergency requests as necessary
  • Update notes within homeowner accounts in C3 (Complete Control of Communities) of all conversations/correspondence with homeowner
  • Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages
  • Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc
  • Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents
  • Assist lead Community Manager in monitoring corporate and client delinquency rates and collections process for account portfolio
  • Maintain property files and unit files
  • Assist lead Community Manager with processing new homeowner welcome packets, if applicable
  • Assist lead Community Manager with issuing of key fobs, pool passes and processing access keys
Read More
Arrow Right

Balance Sheet Reconciliation Manager

The position of Assistant Vice President, Balance Sheet Reconciliation Manager, ...
Location
Location
Philippines , Taguig, BGC, Metro Manila
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of proven experience related to accounting, financial reporting and/or product control
  • Experience managing high performing and motivated teams
  • Demonstrate strong ability to analyze complex set of financial data and provide deeper insight on US GAAP / IFRS preferably in banking / financial services environment
  • Demonstrated career progression and a strong understanding and application of technical accounting principles and policies
  • Demonstrated ability to effectively communicate through all levels of the organization
  • Ability to influence peers and business partners to take action necessary to achieve goals
  • Extensive experience in working with a variety of financial platforms
  • Proficiency with MS Project and MS Office Suite
  • Financial management competencies
  • Demonstrated ability to manage in a complex and dynamic environment
Job Responsibility
Job Responsibility
  • Responsible for ensuring Balance Sheet accounts for the respective segment have been reconciled in line with BSRS Policy and standard /desktop documented procedure
  • Ensure reconciliation performed by team meet the following: All exceptions breaching reportable thresholds have been completely and accurately reported in eRecon
  • Supporting documentation has been maintained for the work performed and exceptions noted
  • Where applicable, root cause/s of recurring exceptions should be determined and documented
  • Obtain from Account owner and report the P&L at risk in eRecon including any operational reserves taken
  • Appropriate action plans in place to resolve exceptions are accurately reported in eRecon
  • Play a key role in driving and support implementation of strategic ledger
  • Support execution of UAT for the reconciliation function
  • Facilitate escalation for Segment Controllers, Balance Sheet Governance, SOX Controllers and Operations Leadership
  • Escalate and facilitate remediation of material reconciliation exceptions in coordination with Account Owners
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • We empower our employees to manage their financial well-being and help them plan for the future
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • Fulltime
Read More
Arrow Right

Tax Manager

The Tax Manager should be adept at developing relationships with leaders from va...
Location
Location
United States , Chicago
Salary
Salary:
160000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of tax accounting and reporting, including provisioning and GAAP reporting, for year end and quarterly reviews
  • Well versed in US federal income tax compliance and state income tax compliance
  • International tax experience is good to have, but not necessary
  • Some Transactional tax experience is recommended, or a strong desire to learn
  • Successful track record of working in a dynamic, fast-paced and changing environment that is results oriented and collaborative
  • Willingness to engage in both tactical hands-on work and strategic work as needed in order to manage and complete priorities
  • Conversant in complex legal, tax, accounting and operating structures
  • Excellent oral and written communication skills
  • Effective analytical, problem-solving and decision-making skills
  • Project management skills and ability to prioritize and handle multiple issues and projects concurrently
Job Responsibility
Job Responsibility
  • Manage preparation and/or first review of quarterly and year-end tax provision calculations for financial statement reporting purposes
  • Analyze and draft narratives explaining tax balance fluctuations that can be communicated for lender reporting purposes
  • Manage tax planning initiatives and prepare research and computational analysis of tax reporting around domestic, state and international tax planning initiatives
  • Work closely with outside advisors to ensure sharing of information to enable timely filing of federal income tax returns and to ensure efficient transition from financial statement reporting to tax return preparation
  • Analyze, document and communicate issues around valuation allowances, FIN48 reserves, permanent reinvestment for APB23 purposes, and other tax provision matters
  • Work with FP& A to help develop forecasts of future effective tax rates
  • Work with finance team to understand book reporting of corporate acquisitions and various business initiatives and ensure appropriate tax treatment
  • Manager tax controversy matters by collaborating with various tax jurisdictions to address issues if they arise
  • Mentors and leads tax department members and teams with other department leaders to maximize employee engagement and provide opportunities for growth (as applicable)
  • Help create internal processes to ensure efficiencies
What we offer
What we offer
  • medical
  • vision
  • dental
  • life
  • disability insurance
  • PTO
  • career advancement opportunities
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Delivery Head

SoftClouds is looking for a Delivery Head who is passionate about delivering exc...
Location
Location
India
Salary
Salary:
Not provided
softclouds.com Logo
SoftClouds
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 15+ years of technology consulting experience with a leading multinational consulting firm
  • Demonstrated experience in leading multiple high-performance teams across multiple technologies/clients
  • Demonstrated ability to help teams achieve delivery outcomes and quantifiably improve delivery metrics
  • Expert understanding and usage of Agile and Waterfall methodologies Experience in bending the methodology to resolve project issues
  • Direct experience in the fields of Oracle CX, Salesforce CRM, application development, database management, AWS, IaaS, PaaS, iPaaS
  • Deep solutioning knowledge in Salesforce Automation (SFA), Customer Service Automation, Marketing Automation, Field Service Automation, Knowledge Management, and eCommerce
  • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development
  • Strong organizational skills, and ability to work independently and manage multiple projects simultaneously
  • Ability to work across multiple time zones and balance multiple priorities
  • Career experience and prior growth through client support and advisory technical role (solution architect, system administrator, technical account manager, or equivalent)
Job Responsibility
Job Responsibility
  • Own and manage the delivery organization for success
  • Strengthen delivery practices with Agile/Waterfall and any other relevant development methodologies and build capabilities within the teams
  • Own the delivery governance with customers and connect with them on a regular basis in building confidence and working towards their success
  • Work closely with client partners, sales teams and pre-sales teams on the RFPs, proactive proposals, commercial estimates and enabling delivery team readiness
  • Monitor resources for high utilization and billability
  • Create and maintain required tools to track project profitability in real time
  • Consistently and clearly communicate project status issues, concerns, and risks to SoftClouds USA and company leadership
  • Be comfortable stepping into challenging projects and turning them around into successes
  • Understand resource needs and partner with HR/Ops to grow the resource pool
  • Balance project and resource needs against financial constraints
Read More
Arrow Right

Balance Sheet Reconciliation Senior Analyst

The position of Assistant Vice President, Balance Sheet Reconciliation Senior An...
Location
Location
Philippines , Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of proven experience related to accounting, financial reporting and/or product control
  • Strong ability to analyze complex set of financial data and provide deeper insight on US GAAP / IFRS preferably in banking / financial services environment
  • Demonstrated career progression and a strong understanding and application of technical accounting principles and policies
  • Demonstrated ability to effectively communicate through all levels of the organization
  • Ability to influence peers and business partners to take action necessary to achieve goals
  • Extensive experience in working with a variety of financial platforms
  • Proficiency with MS Project and MS Office Suite
  • Financial management competencies
  • Demonstrated ability to manage in a complex and dynamic environment
  • Leadership and team building and mentoring skills
Job Responsibility
Job Responsibility
  • Reconciliation of Balance Sheet Accounts for specific business Segment
  • Support the respective reconciliation segment leads in driving full compliance of the Balance Sheet Reconciliation and Substantiation Policy
  • Ensure Balance Sheet accounts for the respective segment have been reconciled in line with BSRS Policy and standard /desktop documented procedure
  • Ensure reconciliation performed by team meets standards
  • Supporting documentation has been maintained
  • Determine root cause/s of recurring exceptions
  • Obtain from Account owner and report the P&L at risk
  • Ensure appropriate action plans in place to resolve exceptions
  • Play a key role in driving and support implementation of strategic ledger
  • Support execution of UAT for the reconciliation function
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Programs and services for physical and mental well-being
  • Empowerment to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources
  • Extensive on-the-job training and exposure to senior leaders
  • Opportunity to give back through volunteerism
  • Fulltime
Read More
Arrow Right

Senior Manager - Entertainments & Leisure

The Senior Manager within Entertainments & Leisure will be accountable for the s...
Location
Location
United Kingdom , Bognor Regis
Salary
Salary:
Not provided
butlins.com Logo
Butlin's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience in a similar role within an Entertainment or Leisure Environment
  • Excellent experience in event management
  • Experience in working with and building relationships with external industry experts and suppliers
  • Working knowledge of health and safety procedures, processes, relevant regulations and legislation is desirable
  • Strong experience of being guest and customer facing
  • Experience dealing with a range of queries and sometimes complaints directly
  • Analytical mind with the ability to forecast and manage costs
  • Ability to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations
  • Excellent communication skills and be confident engaging with teams at all levels
  • Curious mindset and not be afraid to challenge the status quo
Job Responsibility
Job Responsibility
  • Accountable for the smooth planning and operational delivery of our entertainment and leisure proposition across our family breaks, big weekender breaks and resort-based events
  • Leading through all activity for the entertainment teams which covers Redcoats, performers, and our technical support teams
  • Managing the product delivery for activities, events, large scale production shows, Intellectual Property (IP) content, varied visiting artistes and seasonal product
  • Overseeing all of our swimming pool, fairground and indoor soft-play proposition
  • Lead the team to deliver a memorable experience to our guests, focusing on fantastic guest experience, high service standards and delivery of budget
  • Setting and rolling our strategy for the Entertainment & Leisure team
  • Getting stuck in to support the teams operationally where needed
  • Ensuring health and safety operation and compliance to all relevant legislation
  • Creating an environment that allows your team to perform at their best and deliver an amazing experience
  • Constantly being on the lookout for opportunities
  • Fulltime
Read More
Arrow Right

Production Manager

The Studio Manager will work closely with mechanical artists, project management...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
hogarth.com Logo
Hogarth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6 year’s experience in a creative agency environment
  • At least 3 years of team management experience
  • Bachelor’s degree required in a design related discipline, such as graphic design, visual communication, information design, or interaction design
  • Solid time management, planning and organization skills
  • Experienced in Adobe InDesign, Illustrator, and Photoshop
  • Good knowledge of print, colour retouching, and digital artwork production
  • Excellent organizational skills, and outstanding project and time management skills
  • Good communication and interpersonal skills
  • Ammenable for Hybrid & Onsite set-up in BGC, Taguig
Job Responsibility
Job Responsibility
  • Manage workflow across the agency print studio and accurately forecast resources and needs based on scope and timelines projection from Project Management
  • Manage all the workflow of the busy agency print studio
  • Track production detailed production data and provide efficiency analysis
  • Inspire and proactively strive to get the best out of each team member, offer coaching and new opportunities to expand skill-sets
  • Organise teamwork, create a balanced work schedule and ensure people are able to deliver results
  • Continuously work on development and implementation of process improvements
  • Oversee all project requirements from artwork to print production and take ownership of quality standards and QC processes
  • Oversee communications with account service and print production teams and resolve any problems with artwork that may arise
  • Create and maintain a strong pool of freelance production artists
  • Ensure the best external talent is always used where necessary through both interviews and test project work. Liaise with agency SMEs to ensure they pass relevant tests
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy