Team Lead, Operations Job at Crocs (Destin)

Job Description

As a Sales Team Lead, you will play a pivotal role in providing valuable experiences and world class service to our consumers every day. In this position, you will be responsible for overseeing all opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to achieve company goals and initiatives. This role offers the opportunity to grow alongside some of the industry’s finest teammates and partners.

Job Responsibility

Deliver outstanding service to our consumers using our C.H.A.R.M service model
Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

Must be 18 years or older
2 – 3 years of total retail experience
with a preference for candidates with previous store leadership roles
Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
A valid driver’s license and clean driving record may be required
Desire to succeed in a high-growth, fast-paced retail environment
Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
Ability to place and arrange items on all shelves and racks daily
Ability to climb and descend ladders carrying merchandise daily
Ability to lift 30 pounds or more with assistance daily
Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
Ability to read instructions, reports, and information on computer/register screens and to key information into the computer daily

What we offer

medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match
many other additional voluntary benefits

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Team Lead, Operations

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