Team Lead Onboarding Specialists Job at Bsport (Barcelona)

Lead Specialist Global SRM - Onboarding & Catalogue Management

We are looking for a highly skilled & motivated Manager to join our newly establ...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in supply chain management, Business Administration, or a related field
Master’s degree or MBA is preferred
Proficiency in using Ariba, Coupa or similar procurement softwares
7 plus years of work experience in Catalog Management, Supplier Onboarding & Procure to Pay Ops, preferably in a global organization
Proven experience managing supplier onboarding and optimizing procurement catalogues across regions
Excellent leadership and stakeholder management abilities
Strong negotiation, communication, and problem-solving skills
Ability to manage complex, multi-regional projects and prioritize competing demands
Expertise in global SRM tools and e-procurement platforms (e.g., SAP Ariba, Coupa, Oracle)
Advanced skills in data management and analysis using Excel, Power BI

Job Responsibility

Create & maintain Ariba catalog of products & services, ensuring accuracy & information completeness
Coordinate with suppliers to obtain necessary information & to resolve any issues related to the catalog
Oversee the cataloging process, including the creation & maintenance of product data, to ensure consistency & compliance with contracts & company standards
Implement strategies to optimize the catalog's performance, including improving search functionality & enhancing the user interface
Analyze catalog usage data & customer feedback to identify opportunities for improvement & implement necessary changes
Collaborate with the procurement & IT teams to ensure the catalog system is integrated with other business systems & processes
Stay informed about industry trends & advancements in catalog management & apply this knowledge to enhance adoption & usage of catalogues created
Identification of process inefficiencies resulting in streamlining the process & enhancing user experience
Identify business areas of low catalog exposure & drive actively to enhance catalog adoption to achieve improved business outcomes
Overseeing the supplier onboarding process, including the supplier risk screening / assessment process

Banking Specialist - Client Onboarding & Offering - Expert Team

As a Banking Operations Business Analyst, you will play a pivotal role in ensuri...

Location

Switzerland , Bioggio

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Banking education, Bachelor's degree or equivalent with good knowledge of financial instruments and regulatory requirements
7+ years’ work experience in the banking industry
Excellent knowledge of Banking Operations services (e.g. Securities Operations, Cash Operations, Asset Servicing or Masterdata Management)
Project management skills to manage multiple tasks and prioritize workload effectively
Strong sense of responsibility and solutions oriented with high level of integrity and reliability
Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
Good command of written and spoken English (any other language is a plus)
Strong Microsoft Office Suite skills
Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g., post go-live stabilization)
Positive, pro-active, and can-do attitude with a high level of integrity and reliability

Job Responsibility

Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services, processes, and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements
Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope, objectives, and deliverables. Creation of Banking Operations implementation plans and timelines
Project execution & post go-live: Lead the onboarding process, ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts, golden copy set up, user acceptance test coordination, go-live coordination, and post implementation governance
Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises, software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front, middle or back office operations
Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
Drafting concise reports with recommendations and solutions with attention to a client’s wishes, capabilities and limitations
Strategic projects: Engage in strategic initiatives aimed at improving the efficiency, quality, or customer experience within banking operations
Managing relationships with clients and stakeholders
Ensure meaningful project structure and governance, and the management of key stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Online Sales and Client Onboarding Specialist

We’re looking for an Online Sales and Client Onboarding Specialist to join our t...

Location

Bangladesh , Dhaka

Salary:

25000.00 - 30000.00 BDT / Month

DigiTech InfoSys

Expiration Date

Until further notice

Requirements

Fluency in English (both spoken and written)
Proven experience in email outreach and occasional cold-calling, particularly with clients in the US, UK, CA, AU, NZ, and Europe
Strong communication and persuasion skills
Minimum of 2 years of Sales experience is a must
Tech-savvy and comfortable with using CRM tools
A USB headset with a noise-canceling microphone for occasional calls

Job Responsibility

Send emails daily to potential clients in the US, UK, CA, AU, NZ, and Europe
Occasionally make calls to engage clients as needed
Generate interest in our services and follow up on leads
Identify new business opportunities and maintain client engagement
Utilize and improve communication scripts for effective outreach
Deliver presentations to ensure a smooth client transition
Collaborate with internal teams to provide seamless onboarding experiences

What we offer

Opportunity to work in a fast-paced, goal-driven environment
A supportive team and room for professional growth
Competitive salary and performance-based incentives

Fulltime

Onboarding Specialist

Referral Rock is looking for a detail-oriented Onboarding Specialist who excels ...

Location

Salary:

Not provided

Referral Rock

Expiration Date

Until further notice

Requirements

2+ years of experience in a high-volume customer-facing role (i.e., sales, customer success, onboarding, or support), preferably in SaaS
Demonstrated expertise in project planning, documentation, and achieving successful outcomes in a customer-centric environment
Excellent communication and interpersonal skills, with the ability to effectively facilitate calls/meetings and quickly build rapport with customers
Strong problem-solving skills and the ability to think critically, anticipate potential issues, and proactively address them
Exceptional organizational skills and the ability to manage multiple projects and deadlines simultaneously
Familiar with common sales & marketing software like Salesforce, HubSpot, Intercom, and MailChimp

Job Responsibility

Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans
Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support
Assist customers across multiple communication channels including chat, email, and live screen shares
Coordinate technical assistance with your Integration Specialist teammates
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help
Be the cheerleader for your customers, relaying key information and product requests to our team
Become a product and referral marketing expert

What we offer

*Benefits available for US-based Employees

Fulltime

Customer Account Specialist Lead

iAutomation, a high technology distributor of industrial automation components, ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High School education
3+ years Customer Service in a highly technical environment
Ability to analyze sales trends
Sitting for long periods of time
Long hours of computer work
Some car and air travel required

Job Responsibility

Data entry into the ERP System
Command of general order entry skills
Fills orders by transferring orders to fulfillment
communicating expected delivery dates
communicating tracking and follow up information regarding customer orders
Generating, reviewing and analyzing reports related to customer and sales activity
Quoting products and services
Generate and recommend additional products for customer by identifying customer needs/application
Generate and recommend additional products due to command of product knowledge
Product selection

Onboarding Manager

The Manager, Onboarding leads a team of specialists, driving operational excelle...

Location

United States , Chicago

Salary:

70000.00 - 85000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

8+ years of professional experience in customer success or related roles
3+ years of experience managing and developing high-performing teams
Experience in fintech or SaaS environments preferred
Bachelor’s degree in Hospitality Management, Business Administration, or a related field required
Fluent in English (written and verbal)

Job Responsibility

Lead and develop a team of specialists and associate managers
Set clear goals and performance expectations aligned with departmental objectives
Provide regular coaching, feedback, and professional development opportunities
Oversee workload allocation, ensuring balanced capacity, productivity, and service quality
Manage recruitment, onboarding, and training
Act as a key point of contact for client-facing teams and stakeholders
Coordinate with internal functions (Implementation, Product, Operations, etc.) to ensure smooth project execution
Communicate updates, progress, and risks clearly to senior leadership
Oversee execution of multiple concurrent projects, ensuring on-time delivery
Identify and implement process improvements to increase efficiency, scalability, and accuracy

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

Vendor Onboarding Manager

We are looking for a skilled Procurement Manager to oversee vendor onboarding pr...

Location

United States , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in vendor management, procurement, or a related field
Strong leadership and team management skills with a focus on coaching and performance improvement
Excellent communication abilities, both written and verbal, to liaise effectively with stakeholders
Familiarity with compliance and quality standards relevant to vendor onboarding
Proficiency in analyzing metrics and implementing strategies for operational improvement
Experience with outbound calling environments and customer service processes
Ability to identify bottlenecks and develop solutions to enhance process efficiency
Knowledge of training and development practices to build team capabilities

Job Responsibility

Lead and mentor a team of Vendor Onboarding Specialists, fostering a positive and high-performing work environment
Conduct regular performance evaluations and one-on-one coaching sessions to enhance team skills and engagement
Oversee the vendor onboarding process, ensuring adherence to compliance, quality, and operational standards
Collaborate with cross-functional teams to ensure smooth communication and the timely handoff of onboarding packages
Monitor team metrics, including call volumes and onboarding timelines, to maintain efficiency and quality
Implement improvement plans for underperforming team members, tracking progress and providing actionable feedback
Develop outreach strategies, training materials, and workflows to optimize team effectiveness
Identify and analyze performance trends, recommending enhancements to onboarding processes
Address risks, bottlenecks, and recurring issues to ensure operational readiness and continuity
Support hiring and onboarding processes to build a well-balanced and capable team

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Onboarding/Implementation Manager

We are seeking a metrics-driven, and customer-obsessed Onboarding Manager to lea...

Location

United States; Canada

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

Bachelor's degree required
4+ years of work experience in a SaaS environment, specifically in onboarding or implementation functions
2+ years managing operational teams
Strong analytical skills with the ability to translate data into actionable insights
Clear communicator who can convey complex information to different audiences
Client-centric approach with a deep understanding of the customer journey
Demonstrated ability to quickly learn complex SaaS products

Job Responsibility

Lead a high-performing team of 7 Onboarding Specialists
Own onboarding metrics for the team (go-live targets, cancellation rates, client satisfaction, go-live quality)
Handle customer escalations creatively
Act as the voice of the customer within Phorest
Identify trends and opportunities
Develop and implement process improvements to reduce the onboarding effort needed per customer

What we offer

Fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks
Access to optional extras, such as a 401(k) and a range of upgraded insurance options
Career development resources including in-house Learning and Development/Business coach and LinkedIn learning
Regular social events
Opportunity to join or champion Employee Resource Groups

Fulltime

Select Country

Team Lead Onboarding Specialists

Bsport

Location:
Spain , Barcelona

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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