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Team Lead of Epic Cupid/Radiant Applications

United States, Jacksonville · Job Posted January 05, 2026

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Job Description

Team Lead of Epic Cupid/Radiant Applications, Enterprise Clinical Applications, Baptist Medical Center, Hybrid. As a Team Lead, Epic Cupid/Radiant Applications, you will be responsible for planning, analyzing, system & workflow designs, implementation & conversion, tests, and maintaining Clinical/EHR software applications. Understands Interfaces between clinical applications and hardware with multiple EMRs. Works directly with end-user departments & operational leaders to resolve software, hardware, and workflow cross-application problems. As a Team Lead, this individual will be responsible for team development, growth, training, and weekly metrics. Epic Cupid and Radiant Certification is required. A significant portion of an analyst’s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical-related applications, both Epic and non-Epic that will be part of work responsibilities. This role will also be responsible for Cardiology and Radiology-related projects and leading other 3rd party implementations as they relate to Cupid and Radiant. Epic application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle—either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities.

Job Responsibility

  • Plans, analyzes, designs, implements, tests and maintains Clinical/EHR software applications
  • Interfaces with user departments to anticipate and resolve problems, develops and modifies procedures to solve data processing problems and prepares detailed specifications from which programs are written
  • Coordinates implementation, analysis and testing, maintenance and upgrades, application design, and debugging of complex workflows with multiple modules
  • Utilize deep understanding of the technical components of all modules to maintain system integrity
  • Provides guidance to others on challenging technical matters within the discipline
  • Leads project work within own team and perhaps on behalf of the larger department
  • May coordinate work within the team or broader department on a regular basis
  • Contributes to departmental operating plans
  • May have some formal people management responsibilities
  • Responsible for team development, growth, training, and weekly metrics
  • Responsible for Cardiology and Radiology-related projects and leading other 3rd party implementations as they relate to Cupid and Radiant

Requirements

  • Bachelor's Degree or Equivalent Experience
  • Minimum 7 years of related experience required
  • Certified - EPIC Required
  • Epic build and maintenance experience in Cupid and Radiant is highly preferred
  • Epic Training Background preferred
  • Leadership experience preferred
  • Operational/Clinical experience preferred
  • Epic honor roll and gold stars preferred
  • Epic 3rd party application experience preferred
  • Certification Cupid and Radiant are highly preferred
  • Epic Structure reporting Badge highly preferred
  • Project Management Certification preferred

Nice to have

  • Epic Training Background
  • Leadership experience
  • Operational/Clinical experience
  • Epic honor roll and gold stars
  • Epic 3rd party application experience
  • Epic Structure reporting Badge
  • Project Management Certification

What we offer

  • competitive pay & comprehensive benefits packages
  • opportunities for professional growth & advancement
  • exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together
  • fulfilling and personal career

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