Job Description
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~560 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. The Marketing Activation Services team supports our clients across the full CRM lifecycle, providing strategic guidance, operational execution, and performance analysis to help them maximize the value of their customer engagement programs. We are seeking a highly motivated and experienced Team Leader to join our Marketing Activation Services team, supporting our growing London office in a hybrid working model. As the Team Leader, you will play a pivotal role in managing and developing a team of CRM specialists, guiding their day-to-day work, and ensuring operational excellence across all client deliverables. You will partner directly with enterprise-level clients, shaping their CRM strategies, advising on lifecycle programs, analyzing performance, and driving measurable improvements in customer engagement. Your leadership, technical expertise, strategic thinking, and operational rigor will directly impact client success and the evolution of our Marketing Activation Services offering. You will also work closely with cross-functional teams, product, data, engineering, sales, and customer success—to help scale our capabilities and contribute to overall business growth.
