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Adyen Logo Adyen · IT - Software Development

Team Lead, Implementation

United States, San Francisco Employment contract 184000.00 - 276000.00 USD / Year · Job Posted July 03, 2026
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Job Description

Adyen is looking for an experienced and motivated leader to join our Professional Services Team to lead a team of Implementation Engineers in North America. You will join a group of peers to propel our Implementation Team to new heights, setting the standard in the industry. This position is based out of our San Francisco office.

Job Responsibility

  • Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.
  • Act as a sparring partner and escalation layer for the team of implementation managers, helping to navigate complex projects and technical challenges.
  • Create an inspiring and collaborative team environment with an open communication and feedback culture.
  • Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered
  • Ambassador of change
  • help lead the charge of new initiatives
  • Drive continuous improvement, understanding what works today and leveraging ideas and insights to make the process better
  • Collaborate with cross functionality and drive initiatives to develop the (global) IM organization.
  • Help define and execute strategic initiatives with the goal of advancing our function's OKRs.

Requirements

  • Experienced in building and managing a team of implementation managers, technical consultants or solution engineers(at least 2 years)
  • this will include coaching, setting goals and objectives and training the team.
  • Experienced with integration projects within a large global company working in professional services, finance, retail or general technology.
  • A proven track record of helping to drive global process change, setting up tools and procedures so that Adyen continues to be successful from an operational perspective.
  • Understand the dynamics of working in a global organization. Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate.
  • Clear understanding of the challenges of global commerce and the various components and dependencies that are required for a client to be successful across different regions.
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