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Team Lead, Implementation, Greater China

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Adyen

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Location:
China , Shanghai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Lead and grow a high-performing team of Implementation Engineers across Shanghai and Hong Kong. Combine strong people leadership with technical depth to ensure customers launch quickly and sustainably, with robust and scalable integrations, while also driving continuous improvement across the broader APAC and global Implementation function.

Job Responsibility:

  • Set direction and strategy for Implementation in Greater China
  • Drive implementation excellence by ensuring customers go live efficiently with scalable, production-grade integrations
  • Coach and develop your team through clear goals, frequent feedback, mentoring, and performance management
  • Be the escalation layer and sparring partner for complex technical projects, stakeholder management, and customer outcomes
  • Foster an inspiring, feedback-driven culture
  • Deploy talent to the highest-impact work, balancing customer outcomes, learning opportunities, and business priorities
  • Act as a process multiplier, improving tooling, ways of working, and delivery velocity
  • Partner cross-functionally (Sales, Account Management, Product, Support, and Ops) to remove blockers and improve end-to-end customer experience
  • Contribute to global initiatives that improve the scale, consistency, and quality of Implementation across regions

Requirements:

  • 3+ years of people leadership experience, managing Implementation Engineers, Technical Consultants, or similar technical delivery teams
  • Proven ability to hire, retain, and develop top talent
  • Hands-on experience delivering complex integration projects in enterprise environments (payments/fintech preferred)
  • Track record of driving operational improvements, process changes, tooling, and scalable methodologies
  • Comfortable operating in a global organization, collaborating across time zones and cultures
  • Fluency in Mandarin and English (written and spoken) is required

Nice to have:

Cantonese is considered an advantage

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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