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Are you a finance leader with a passion for payments and people development? We are looking for a Team Lead for Payments Operations to join our Manchester-based team. In this pivotal role, you will align our finance strategy with broader business objectives, driving key initiatives within one of the world's most dynamic e-commerce environments. You won't just manage a team; you will inspire a group of Analysts and Accountants to embrace change, scale efficiency through better tooling, and deliver the insights needed to steer global business decisions.
Job Responsibility:
Manage and inspire a team of Payments Process Analysts and Accountants, translating departmental goals into actionable personal objectives and OKRs
Ensure all KPIs and SLAs are met accurately and timely
Establish a robust reporting framework to support decision-making and process improvements
Act as a business advisor to stakeholders across Treasury, Credit Control, and Corporate Accounting
Identify process bottlenecks and work with Financial Systems and IT to implement data-driven enhancements and new data models
Track performance levels, conduct formal reviews, and proactively manage the growth and development of your team members
Requirements:
3-5 years of broad job knowledge in Finance or Payments Operations, with progressively increasing levels of responsibility
Proven experience managing people and building high-performing, people-centered teams
Bachelor's degree required
a Master's degree is preferred
You possess a curious, tenacious approach to data, with the ability to analyse trends and variances to produce meaningful management dashboards
Excellent verbal and written skills
Ability to thrive in a complex, fast-paced environment that operates with the agility of a start-up