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Team Lead, Enablement

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Deel

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Location:
United States

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Category:
IT - Administration

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Contract Type:
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Salary:

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Job Description:

This role acts as the execution and people-leadership anchor for Client Onboarding and Success internal Enablement programs including New Hire Onboarding and ongoing Skill and Process Enablement. As the leader of Client Onboarding and Success Enablement Managers, you are accountable for high-quality delivery, operational rigor, and consistent execution across enablement initiatives. You will coach and develop your team while remaining hands-on in program delivery, ensuring enablement programs are delivered on time, with quality, and with measurable impact.

Job Responsibility:

  • Lead, mentor, and develop a small team of GTM Enablement Managers
  • Act as a player-coach, providing hands-on guidance while also executing on key programs when needed
  • Coach team members on program design, execution standards, stakeholder management, and enablement best practices
  • Ensure consistent application of enablement processes, frameworks, and quality standards across the team
  • Own execution quality across Client Onboarding and Success enablement programs, ensuring timelines, scope, and deliverables are met
  • Identify risks, bottlenecks, or execution gaps and proactively resolve them
  • Continuously improve operational processes, tooling, and workflows to increase efficiency and consistency
  • Track and report on program-level metrics including attendance, completion rates, engagement, and post-training performance
  • Review program outcomes with Enablement Managers and provide actionable feedback to improve future delivery
  • Support leadership with clear, reliable reporting on enablement execution and impact
  • Interact primarily with frontline managers, functional enablement partners, and internal SMEs to gather content, clarify requirements, and align on delivery timelines
  • Support Enablement Managers in stakeholder communication and expectation setting
  • Act as a point of escalation for delivery challenges or resource constraints
  • Identify opportunities to standardize, templatize, and scale enablement delivery
  • Encourage experimentation and creative problem-solving to improve learner experience and program effectiveness
  • Share best practices across the team and reinforce a culture of learning and ownership

Requirements:

  • 3+ years of experience in GTM enablement, program management, or a closely related role
  • 1+ years of experience managing or leading people across multiple initiatives or teams
  • Deep understanding of the GTM audience your team supports (Customer Success and/or Customer Onboarding), with credibility in that domain
  • Strong experience in process design, operational monitoring, and project management
  • Comfortable operating as both a coach and a hands-on contributor when needed
  • Demonstrated ability to solve problems creatively and leverage tools and resources effectively
  • Excellent organizational and prioritization skills
  • able to manage competing demands under tight deadlines
  • Clear, confident communicator with strong interpersonal and stakeholder-management skills
  • Highly self-directed with strong situational awareness
  • able to anticipate issues and act proactively
  • Results-driven and entrepreneurial, with a proven track record of delivering outcomes in fast-paced environments
  • Experience working in a high-growth technology or SaaS organization
What we offer:
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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