Team Lead, Enablement Job at Deel

Job Description

This role acts as the execution and people-leadership anchor for Client Onboarding and Success internal Enablement programs including New Hire Onboarding and ongoing Skill and Process Enablement. As the leader of Client Onboarding and Success Enablement Managers, you are accountable for high-quality delivery, operational rigor, and consistent execution across enablement initiatives. You will coach and develop your team while remaining hands-on in program delivery, ensuring enablement programs are delivered on time, with quality, and with measurable impact.

Job Responsibility

Lead, mentor, and develop a small team of GTM Enablement Managers
Act as a player-coach, providing hands-on guidance while also executing on key programs when needed
Coach team members on program design, execution standards, stakeholder management, and enablement best practices
Ensure consistent application of enablement processes, frameworks, and quality standards across the team
Own execution quality across Client Onboarding and Success enablement programs, ensuring timelines, scope, and deliverables are met
Identify risks, bottlenecks, or execution gaps and proactively resolve them
Continuously improve operational processes, tooling, and workflows to increase efficiency and consistency
Track and report on program-level metrics including attendance, completion rates, engagement, and post-training performance
Review program outcomes with Enablement Managers and provide actionable feedback to improve future delivery
Support leadership with clear, reliable reporting on enablement execution and impact
Interact primarily with frontline managers, functional enablement partners, and internal SMEs to gather content, clarify requirements, and align on delivery timelines
Support Enablement Managers in stakeholder communication and expectation setting
Act as a point of escalation for delivery challenges or resource constraints
Identify opportunities to standardize, templatize, and scale enablement delivery
Encourage experimentation and creative problem-solving to improve learner experience and program effectiveness
Share best practices across the team and reinforce a culture of learning and ownership

Requirements

3+ years of experience in GTM enablement, program management, or a closely related role
1+ years of experience managing or leading people across multiple initiatives or teams
Deep understanding of the GTM audience your team supports (Customer Success and/or Customer Onboarding), with credibility in that domain
Strong experience in process design, operational monitoring, and project management
Comfortable operating as both a coach and a hands-on contributor when needed
Demonstrated ability to solve problems creatively and leverage tools and resources effectively
Excellent organizational and prioritization skills
able to manage competing demands under tight deadlines
Clear, confident communicator with strong interpersonal and stakeholder-management skills
Highly self-directed with strong situational awareness
able to anticipate issues and act proactively
Results-driven and entrepreneurial, with a proven track record of delivering outcomes in fast-paced environments
Experience working in a high-growth technology or SaaS organization

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

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Team Lead, Enablement

Job Description

Job Responsibility

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