Team Lead - eCommerce Support Job at Mantle Solutions (Kochi)

Ecommerce Business Planning Team Lead

This role exists to bring structure, discipline, and strategic clarity to a glob...

Location

United States

Salary:

130000.00 - 200000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

8+ years of experience in eCommerce, business planning, or commercial strategy, with demonstrated ownership of planning cycles and performance management
Strong hands-on experience with Amazon (1P preferred) and DTC business models, including platform economics and channel dynamics
Proven experience owning or managing a P&L, including topline, margin, and investment planning
Experience supporting or leading international eCommerce expansion, with familiarity across multiple markets and marketplace ecosystems
Strong analytical and financial acumen, with the ability to translate data into actionable business insights and executive-ready narratives
Demonstrated ability to lead cross-functional alignment across Marketing, Supply Chain, Finance, and Operations in a matrixed environment

Job Responsibility

Lead annual and quarterly business planning for global eCommerce, including budget, targets, and forecasts across DTC platforms and Amazon US and international marketplaces
Own topline, margin, and investment planning across all channels, ensuring alignment between commercial objectives and financial commitments
Drive global eCommerce P&L tracking and performance reviews, identifying risks and opportunities across regions, channels, and marketplaces in real time
Coordinate global expansion of Amazon marketplaces beyond the US, supporting market entry planning across assortment, pricing, cost structure, advertising, and compliance
Act as the central coordination point between HQ teams and regional and internal stakeholders, ensuring global consistency while enabling local market execution
Partner cross-functionally with Finance, Marketing, Supply Chain, Operations, and IT to drive data-based decisions and maintain planning integrity
Lead regular business reviews and prepare executive-level updates with clear performance narratives and forward-looking recommendations
Establish scalable planning, reporting, and governance processes that improve visibility and accountability across the global eCommerce organization
Serve as a strategic decision-making partner for leadership on global eCommerce initiatives, translating complexity into clear priorities and actions

What we offer

Premium medical insurance coverage
401(k) savings plan
Paid time off based on seniority
Paid holidays
Annual bonus plan
Onsite fitness center with racquetball court and yoga room
Complimentary gourmet breakfast, lunch, and dinner
Summer Fridays
Relocation support for new hires
Visa sponsorship — H-1B, O-1, and Green Card (100% company-paid)

Fulltime

Ecommerce Business Planning Team Lead

This role exists to bring structure, discipline, and strategic clarity to a glob...

Location

United States

Salary:

130000.00 - 200000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

8+ years of experience in eCommerce, business planning, or commercial strategy, with demonstrated ownership of planning cycles and performance management
Strong hands-on experience with Amazon (1P preferred) and DTC business models, including platform economics and channel dynamics
Proven experience owning or managing a P&L, including topline, margin, and investment planning
Experience supporting or leading international eCommerce expansion, with familiarity across multiple markets and marketplace ecosystems
Strong analytical and financial acumen, with the ability to translate data into actionable business insights and executive-ready narratives
Demonstrated ability to lead cross-functional alignment across Marketing, Supply Chain, Finance, and Operations in a matrixed environment

Job Responsibility

Lead annual and quarterly business planning for global eCommerce, including budget, targets, and forecasts across DTC platforms and Amazon US and international marketplaces
Own topline, margin, and investment planning across all channels, ensuring alignment between commercial objectives and financial commitments
Drive global eCommerce P&L tracking and performance reviews, identifying risks and opportunities across regions, channels, and marketplaces in real time
Coordinate global expansion of Amazon marketplaces beyond the US, supporting market entry planning across assortment, pricing, cost structure, advertising, and compliance
Act as the central coordination point between HQ teams and regional and internal stakeholders, ensuring global consistency while enabling local market execution
Partner cross-functionally with Finance, Marketing, Supply Chain, Operations, and IT to drive data-based decisions and maintain planning integrity
Lead regular business reviews and prepare executive-level updates with clear performance narratives and forward-looking recommendations
Establish scalable planning, reporting, and governance processes that improve visibility and accountability across the global eCommerce organization
Serve as a strategic decision-making partner for leadership on global eCommerce initiatives, translating complexity into clear priorities and actions

What we offer

Premium medical insurance coverage
401(k) savings plan
Paid time off based on seniority
Paid holidays
Annual bonus plan
Onsite fitness center with racquetball court and yoga room
Complimentary gourmet breakfast, lunch, and dinner
Summer Fridays
Relocation support for new hires
Visa sponsorship — H-1B, O-1, and Green Card (100% company-paid)

Fulltime

Informatica PIM Techno-Functional Support Lead

RED now has a new contract opportunity for an Informatica PIM Techno-Functional ...

Location

France

Salary:

Not provided

RED Commerce - The Global SAP Solutions Provider

Expiration Date

Until further notice

Requirements

Strong experience with Informatica PIM (ideally PIM 360) in a support / BAU environment
Proven experience in application support, run operations, and maintenance
Combination of technical and functional expertise (configuration, troubleshooting, and end-user support)
Experience managing incidents, defects, and service requests (L1/L2 support)
Strong knowledge of data structures, workflows, and product data management
Experience with data validation, data quality management, and error analysis
Experience managing data exports, integrations, and interface monitoring (e.g. eCommerce, CRM, marketplaces)
Familiarity with ITIL / incident management processes
Ability to perform root cause analysis and implement fixes/workarounds
Strong stakeholder management skills across business (marketing/eCommerce) and technical teams

Ecommerce Lead

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that cre...

Location

United Kingdom , Wirral

Salary:

39000.00 - 42000.00 GBP / Year

Oh Polly

Expiration Date

Until further notice

Requirements

Previous experience in an Ecommerce Lead, Ecommerce Executive or Digital Trading role
Strong ecommerce trading and merchandising experience
Excellent commercial awareness and analytical skills
Experience working within fashion, retail or fast-paced ecommerce preferred
Strong organisational and project management skills
Ability to manage multiple priorities and deadlines
Confident stakeholder management and communication skills
Experience using ecommerce platforms, CMS systems and analytics tools
Passion for ecommerce, digital retail and customer experience
Experience using Shopify platform

Job Responsibility

Lead the daily trading and optimisation of the Oh Polly and Bo+Tee websites
Own homepage strategy, category merchandising and onsite customer journey
Monitor sales performance, conversion and trading KPIs
Identify opportunities to improve revenue, AOV and customer experience
Manage promotional activity and ensure campaigns are executed accurately
Oversee onsite merchandising, search and navigation strategy
Lead the execution of major campaigns, launches and promotional events
Coordinate launch plans across Ecommerce, Marketing, CRM, Creative and Buying teams
Ensure all onsite assets, products and links are delivered accurately and on time
Support testing and optimisation initiatives to improve performance

What we offer

50% discount on all Oh Polly and Bo+Tee products
An extra day off for your birthday
Corporate gym membership (subject to tax)
Cycle to work scheme
Learning and development opportunities
Company pension
Company social events

Fulltime

Accounting Success Team Lead

Finaloop is reinventing accounting for eCommerce and DTC brands. We're a fast-gr...

Location

United States , New York

Salary:

90000.00 - 140000.00 USD / Year

Finaloop

Expiration Date

Until further notice

Requirements

7+ years in Customer Success, Account Management, or related roles, with at least 2–3 years in a leadership position
Must have direct experience in eCommerce technology environments (e.g., supporting DTC brands, eCommerce platforms, or related tools)
experience at a high-growth startup is strongly preferred
Strong understanding of financial workflows, accounting principles, and analytics tools used by eCommerce brands
CPA certification or a degree in Accounting is a strong advantage
Proven track record of building and scaling Customer Success teams and processes
Experience managing both high-touch and scaled customer segments
Data-driven mindset with experience owning retention and expansion metrics
Exceptional communication and leadership skills, with the ability to simplify complex topics
Comfortable in fast-paced environments with shifting priorities

Job Responsibility

Own the Customer Lifecycle
Design and lead the end-to-end Customer Success strategy—from onboarding and adoption to retention and expansion
Build & Lead the Team
Hire, mentor, and scale a team of Customer Success Managers. Establish a high-performance culture with clear KPIs and accountability
Leverage AI for Scale
Embed AI tools and automation into CS workflows to improve efficiency, personalization, and scalability
Drive Adoption & Value Realization
Ensure customers fully leverage Finaloop’s real-time financial insights, P&Ls, and cash flow tools to make smarter business decisions
Develop Scalable Systems
Create and refine playbooks, processes, and tooling to support a growing and increasingly diverse customer base

Fulltime

Solutions Engineering Team Lead – PreSales (APAC)

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate...

Location

Japan , Tokyo

Salary:

Not provided

Global-e

Expiration Date

Until further notice

Requirements

Strong communication skills with the ability to deliver a solution pitch and convey complex technical concepts to both technical and non-technical audiences
5+ years of experience in Solutions Engineering, Pre-Sales, or Technical Consulting, with people leadership, mentoring, or team-lead responsibilities
Experience leading or working within distributed, multi-country teams
Strong ability to communicate complex technical topics in Japanese and English
Comfortable operating in relationship-driven sales environments and complex enterprise deals
Ability to learn and work with varying technological environments (including emerging technologies), methodologies, and solutions in the Cloud/IT Technology space
Ability to multitask and work well under deadlines in a changing environment
Previous experience in eCommerce environment is a strong advantage
Must be based in Japan

Job Responsibility

Lead, mentor, and develop a distributed APAC team of Solutions Engineers
Act as the primary Solutions partner for regional Sales leadership
Own team performance, pipeline coverage, prioritization, and technical quality
Coach the team on discovery, technical storytelling, and complex enterprise deal execution
Support hiring, onboarding, and ramp-up of new team members as the region scales
Ensure alignment between local execution and global Solutions best practices
Partner with regional Sales leadership to support strategic opportunities, while guiding the Solutions team on technical positioning and execution
Ensure the Solutions team clearly communicates the value of Global-e’s platform, adapting technical messaging to local business and cultural expectations across the APAC region
Oversee technical qualification of opportunities, guiding the team in addressing complex technical objections and solution trade-offs
Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated Global-e platform effectiveness

Senior Brand Designer Team Lead

As Senior Brand Designer Team Lead, you’ll guide and elevate our multi-disciplin...

Location

Netherlands , Hilversum

Salary:

Not provided

Hunkemöller

Expiration Date

Until further notice

Requirements

Degree in print graphic design or equivalent professional experience
8+ years of experience and a strong, versatile portfolio across print incl packaging
Background in fashion, lifestyle, or luxury brands (agency or in-house)
Expertise in brand identity, typography, layout, and maintaining visual consistency
Proven team leadership experience
Experience collaborating with marketing, e-commerce, and retail teams
Ability to manage multiple projects in a fast-paced environment with high creative standards
Strong presentation skills and a proactive, solution-driven approach
Skilled in Adobe Creative Cloud (Photoshop, Illustrator, InDesign and Premiere Pro), Figma
Understand digital, ecom and social platforms

Job Responsibility

Lead a multi-disciplinary design team within our in-house agency
Build and nurture a culture of trust, open communication, psychological safety, and camaraderie
Foster a high-performing team culture with performance management, goal setting, coaching, training, regular feedback and overseeing day-to-day design tasks
Mentor junior designers and interns, oversee external agencies and freelancers
Organisational planning, and overseeing the recruitment and onboarding of new team members to ensure the design team is resourced for current and future needs
Ensure teams feel supported, aligned, and empowered to do their best work
Lead the design and execution of layouts and creative assets across all channels, ensuring alignment with brand guidelines and campaign concepts
Maintain and evolve visual standards, create seasonal templates, and ensure all production files are accurate for print and digital applications
Marketing campaigns: Collaborate with Art Directors to bring 360 campaigns to life across digital, social, print, media formats, events, and experiential activations
Packaging: Work with sourcing and product teams to design functional, on-brand packaging and 'unboxing' experience. Deliver technically accurate production files

Fulltime

Ecommerce Partnerships Lead

Step into the eCommerce Partnerships Lead 12-month Fixed Term contract and champ...

Location

Australia , Richmond

Salary:

Not provided

Australia Post

Expiration Date

Until further notice

Requirements

Demonstrate experience in partner management, business development or strategic partnerships, including establishing and growing commercial relationships
Strong knowledge of the eCommerce ecosystem, including platforms, marketplaces, shipping solutions, ERPs, WMSs and related technologies
Experience in managing contracts and influencing outcomes across multiple stakeholders
Proven ability to execute strategic plans, roadmaps or growth initiatives that deliver measurable business outcomes
Strong understanding of APIs, SaaS-based platforms and digital integrations, with the ability to translate technical concepts into commercial opportunities
Experience interpreting market insights, customer feedback and performance data to identify opportunities and drive continuous improvement

Job Responsibility

Support the management of relationships with eCommerce platforms, marketplaces and shipping partners to drive commercial outcomes and service adoption
Support the onboarding of new partners, including agreements and ongoing partnership management
Act as the business subject matter expert for the eCommerce Ecosystem Solution, supporting its roadmap, implementation and continuous improvement
Collaborate with Product, Technology and Marketing teams to deliver partner initiatives and execute joint go-to-market opportunities
Represent the voice of partners within Australia Post, ensuring customer and partner needs are reflected in strategic decisions and product development

What we offer

Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
Opportunities for growth and development through formal programs or mentorship
Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

Fulltime

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Team Lead - eCommerce Support

Job Description

Job Responsibility

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