Team Lead, Digital Development

• Manages full-stack, front-end, and back-end developers as well as QA specialists and Information Architects
• Serves as first point of escalation for Digital Development team members
• Accountable for quality, accuracy, efficiency, and consistency of deliverables
• Works with the QA specialists to ensure that established processes are implemented and followed
• Provides technical operations and process guidance to the team
• Demonstrates a real sense of caring for the team's professional and personal well-being
• Encourages a positive nurturing and professional culture that values and is committed to excellence and continuous improvement
• Tracks and enters time into department tracking systems and ensures accurate and timely time entry for team members
• Responsible for the appropriate and discreet handling of proprietary and restricted information
• Assigns projects to appropriate digital team resources based on availability, workload, and skillset while monitoring the utilization of individual contributors
• Anticipates production obstacles to ensure accurate and on-time delivery
• Proactively troubleshoots timing, resource, and technical issues and responds to evolving business needs and quick-turn requests
• Champions operational best practices policies workflows and procedures
• Attends client intake meetings, partners with clients and account services, and provides subjectmatter expertise
• Prepares reviews and/or presents estimates/SOWs to internal and external stakeholders
• Provides guidance on all available platforms for development solutions Public
• Evaluates and recommends new hardware and software that will improve efficiency and keep the team on the leading edge of digital development work
• Supports the configuration and administration of application and database servers
• Supports the administration of development workflow tools including Jira and BitBucket
• Stays current on IT and all corporate policies and procedures to ensure team compliance when executing development projects
• Serves as the subject matter expert for the Digital Development team on Client's Systems Development Lifecycle (SDLC) requirements
• Coaches mentors and develops team members relative to departmental technologies processes and workflows
• Proactively addresses team members' performance issues
• Provides appropriate feedback on team performance
• Assists in functional area onboarding and training for new hires
• Fosters a team spirit that is reflective of team members' collective personalities

• Bachelor's degree required
• Minimum 5 years' experience as a digital team leader with a minimum of 3 years having direct management responsibility of developers
• Minimum 5 years' experience in a digital development role
• Minimum 3 years' experience in digital project management
• Ability to communicate and collaborate effectively across the agency and across functional areas within the agency while working in a remote environment
• Exhibits strong active mentoring and leadership skills to elevate individual growth and team performance
• Demonstrates excellent communication presentation and interpersonal skills
• Works well independently and in a collaborative creative environment
• Displays proactive, decisive ability to manage crises when they occur
• Operates effectively in a fast-paced, deadline-driven environment
• Demonstrates superior customer-service ethic
• Displays strong bias for action and ability to manage both the big picture as well as the details
• Ability to marry aesthetic and design sensibilities with solid technical industry best practices
• Has an in-depth working knowledge of both waterfall and agile development methodologies
• Has proven expertise in back-end development, specifically relational databases and object-oriented programming with Microsoft technologies
• Has proven expertise in responsive and mobile-first front-end development including industry standard technologies and frameworks such as HTML, CSS, SASS, JavaScript, Bootstrap, JQuery, Server-side architecture and tools required to create manage and deploy websites
• Has expertise in additional technologies including: SharePoint Online/Office 365Microsoft, IIS, SQL, ServerApacheoCloud Services (AWS & Cloud Foundry)Tridion, Wordpress and MySQLColdfusionoPHPoASP.NETGIT-based source control repositories
• Has familiarity with Jira issue and project tracking, HTML, email creation and delivery using HTML Zurb Foundation and Poppulo, Google Analytics, Windows and Mac platforms

Agency experience a plus

medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan