Team Lead, Design

• Build team capability through targeted skill development initiatives and constructive feedback
• Foster a positive, collaborative team culture
• Manage team capacity, workload distribution, and resource allocation
• Handle conflict resolution and employee relations matters
• Support recruitment, onboarding, and retention initiatives for the design team
• Monitor all incoming design requests via Monday.com and assign projects to designers
• Serve as the primary liaison between design requestors and the creative team
• Manage end-to-end creative workflows from intake through final delivery
• Administer project components including folder setup, file organization, version control, and archiving
• Coordinate creative presentations, review cycles, and distribution of design deliverables
• Track project statuses and proactively communicate potential delays or resource constraints
• Attend project meetings and status calls on behalf of designers
• Support the Graphic Design Director with reporting, data tracking, and performance metrics analysis

• Minimum 3-5 years of people management experience, with demonstrated success coaching and developing creative professionals
• 3+ years of experience in traffic management, content delivery, project coordination, or creative operations
• Exceptional written and verbal communication skills in English
• Experience with project management tools such as Monday.com, Asana, or similar platforms (Monday.com experience strongly preferred)
• Strong organizational, analytical, and multi-tasking capabilities
• Excellent time management and prioritization skills
• 8-10 years of experience in graphic design

Familiarity with SharePoint or similar content management systems