Team Lead Crew Office TUIfly Nordic Job at TUI (Stockholm)

Job Description

This is a shift-based role within a 24/7 operation, which requires flexibility to work days, evenings, nights, weekends, and public holidays.

Ensure safe, efficient, and compliant crew management, scheduling and logistics in accordance with TUI operations manuals and procedures
Oversee the flight programme for TUIfly Nordic, ensuring complete flight coverage, operational flexibility, and identifying cost-saving opportunities
Collaborate closely with the TOCC Crew Control Manager and other Crew Team Leaders to design and implement activities for continuous improvement in crew scheduling, fostering a culture of effectiveness, innovation, and customer-orientation
Ensure sufficient crew resources to meet the operational demands within the AOC and the TUI Group
Effectively lead, motivate and develop your team of crew officers daily to increase operational excellence in their ways of working, to aim for the optimal and equal distribution of duties amongst flight crew and cabin crew within the agreed timeframes, while ensuring that all CLA’s and legal regulations are respected
Build and maintain effective, trusting relationships with key stakeholders to drive a cooperative partnership approach

Proven experience leading and motivating a team in a fast-paced, operational environment
Extensive experience in crew scheduling and resource planning, ensuring flight coverage while adhering to regulations
Ability to assess operational data quickly and make informed decisions to improve performance and efficiency
Comfortable making decisions in a complex environment, considering both immediate and long-term implications
Proven ability to build trusting, effective relationships and work across multiple teams
A strong understanding of financial implications and the ability to manage costs effectively
Highly self-driven, organized, and able to manage multiple priorities with a high degree of attention to detail
In-depth understanding of aviation regulations and legislative guidelines
Fluent in both Swedish and English, spoken and written