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As a Team Lead, Compliance, you will act as a second line of oversight within the Compliance function, ensuring high-quality onboarding, risk assessment and ongoing monitoring of charities and crowdfunding campaigns across the platform. You will play a key leadership role in safeguarding JustGiving from financial crime risks, supporting the Compliance Manager, and guiding the Compliance Analysts who report into you.
Job Responsibility:
Oversee and quality-assure due diligence and onboarding checks performed by Compliance Analysts
Conduct enhanced due diligence (EDD) on high-risk charities, fundraisers, and campaigns
Work with Sales, Charity Support, Product and wider Global Compliance to ensure onboarding journeys are efficient and compliant
Lead the review, assessment, and escalation of sanctions alerts and suspicious activity reports (SARs) to the Compliance Manager
Act as a senior point of contact for Compliance Analysts needing guidance on AML, KYC, sanctions, or platform misuse concerns
Ensure Analysts' decisions are consistent, compliant, and well-documented
Produce regular management reports covering onboarding quality, risk indicators, volumes, analyst performance insights, and escalations
Support internal and external audits, contributing to evidence gathering and report preparation
Train Compliance Analysts on new systems, processes, KYC/AML platforms, and case-management tools
Support the Compliance Manager in evolving the compliance monitoring plan and enhancing operational controls
Maintain compliance documentation, SOPs, onboarding checklists, and training guides
Support the implementation of new regulatory requirements (AML, KYC, GDPR, sanctions etc.) and assess their operational impact
Ensure adherence to internal policies and escalate non-compliance issues promptly
Requirements:
Strong analytical ability with proven experience assessing complex information to make sound, risk-based decisions
Strong written and verbal English communication, including the ability to simplify complex regulatory issues
High attention to detail and accuracy in reviews, documentation, and reporting
Structured problem-solving with the ability to identify issues early and propose workable solutions
Proven ability to manage multiple priorities in a fast-paced, high-volume environment
Experience guiding or mentoring junior compliance or onboarding staff
Ability to drive consistency and uphold high standards across the analyst team
Strong working understanding of AML, KYC, sanctions regimes, GDPR and fraud-prevention principles
Experience with KYC/AML platforms, identity verification tools, case-management systems, and data analytics tools
Commitment to maintaining confidentiality, integrity, and professionalism in handling sensitive information
What we offer:
Invest in your well-being
Time off to volunteer
Benefits that support each stage of your life journey