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Team Lead CDD - Customer Risk Review

adyen.com Logo

Adyen

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Location:
Singapore , Singapore

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In this role, you will spearhead a dynamic team responsible for conducting comprehensive periodic assessments on our global Merchants, ensuring adherence to regulations, standards, and our own risk thresholds, all while optimizing operational effectiveness. Central to this position is seamless coordination with cross-functional teams including Compliance, Product, Commercial and Regional Operational teams, fostering proactive identification of evolving risks, innovating strategies for emerging risk domains, and aligning our initiatives with the overarching commercial strategy.

Job Responsibility:

  • Lead a team of skilled analysts who conduct periodic risk reviews and event driven reviews, support their progress and ensure timely completion of the work according to procedure
  • Foster a culture of data driven results and effective communication within the team
  • Engage and cooperate with key stakeholders (Compliance, Product, Commercial) to create, shape, and implement cutting-edge solutions and recommendations, fostering a culture of continuous improvement in our processes, procedures and policies
  • Stay ahead of the curve by leveraging on regulatory changes and internal policy shifts and changes by identifying new risk territories and setting up robust controls to ensure continuous compliance
  • Drive results by owning the team’s KPIs, monitoring progress, and delivering impactful presentations to leadership, showcasing wins, strategies and learnings
  • Global collaboration with counterparts in different regions to ensure global consistency throughout the review process
  • Partner with the rest of the CDD team to shape, communicate, and powerfully execute the goals and key outcomes driving the success of the CDD Department
  • Work with Quality Assurance to identify trends, training needs, and offer constructive feedback with the goal of continuous improvement, perpetuating a culture of excellence
  • Coach and mentor team members, supporting their personal and professional growth

Requirements:

  • More than 4 years of formal people management experience in risk, operations or compliance environments
  • Firm grasp of KYC, AML, CDD/EDD process
  • Exceptional analytical, critical thinking and problem-solving skills
  • Innovative and able to define robust processes and procedures for scale
  • Able to manage processes efficiently, with accuracy and attention to detail
  • Take initiative, ownership and are committed to challenging the status quo in a critical, professional and effective manner
  • Strong decision-making capabilities and adoption of a solution-based approach in all aspects of work
  • Able to navigate a KPI-driven culture and set operational targets
  • Ability to adapt to a changing environment and handle multiple priorities
  • Empower and care about the team you are responsible for

Additional Information:

Job Posted:
March 05, 2026

Work Type:
On-site work
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