Team Lead CDD - Customer Risk Review Job at Adyen (Singapore)

Team lead - CDD Risk, Customer Onboarding

We are looking for a CDD Direct Customer Onboarding Team Lead to join our Custom...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

2 to 5 years of formal people management experience in the risk, operations or compliance environments
firm grasp and understanding of AML, KYC, PCI, Scheme rules and internal controls
extremely detail oriented, organized and have the ability to multitask effectively
people oriented and know your way around growing individual contributors
able to work independently, while at the same time being a strong collaborator, working and connecting with colleagues and developing ideas to improve effective teamwork / client onboarding
take initiative, ownership and are committed to challenging the status quo in a critical, professional and effective manner
self-starter who enjoys a fast-paced environment and is able to execute ideas / initiatives effectively
strong analytical and stakeholder management skills while believing that efficiency is key to operational excellence
data-driven person who works well and understands with ease, making use of data to drive changes and decision making
someone with great foresight who thinks strategically when executing initiatives and conducting your planning

Job Responsibility

Lead and develop a team responsible for onboarding and ongoing risk assessments of new and existing merchants, ensuring compliance and handling escalations efficiently
Set clear expectations, monitor KPIs, SLAs and quality to ensure timely, high-quality delivery across the onboarding lifecycle
Manage individual and team performance through 1:1s, coaching, and reviews, supporting continuous development and accountability
Drive a performance culture focused on speed, quality, and customer experience while balancing regulatory and commercial needs
Identify skill gaps and create structured development plans to support growth and team scalability
Lead process improvement initiatives, challenge existing procedures collaborating with Compliance, Product, Sales, and Account Management
Use data to inform decisions, prioritize initiatives, and measure impact on efficiency, risk quality, and customer experience
Collaborate with regional and global teams to share best practices and drive alignment while respecting regional nuances
Foster a motivated, engaged, and safe team environment, encouraging ownership, accountability, and continuous improvement

Wealth KYC Operations Manager - Assistant Vice President

The KYC Operations Manager is an intermediate management-level position responsi...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience leading teams preferred
Ability to analyze results and identify strengths and opportunities
Experience in creating and implementing processes that result in improved business performance
Ability to work independently, prioritize and work diligently under pressure
Ability to effectively communicate with multiple lines of business and multiple layers of management
Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Navigates complexity to create clear, often unique solutions
Demonstrate exceptional organizational skills
Performance record with a history of increased responsibility, and task / project delivery
Proven ability to make sound business decisions

Job Responsibility

Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
Provide people management and development responsibilities and ensure team service level standards are met
Liaise with Compliance department and senior management within business units supported
Oversee new client onboarding and implement process enhancements to improve client onboarding experience
Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
Monitor account refresh activity daily to ensure regulatory/document requirements are met
Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
Has the ability to operate with a limited level of direct supervision

Fulltime

CDD Risk Analyst

Our Customer Risk Review team is seeking an experienced CDD Risk Analyst who bri...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

2–4 years’ hands-on experience in KYC, CDD, EDD or AML roles within payments or financial services
Deep understanding of AML, counter-terrorist financing and regulatory expectations across multiple jurisdictions
Track record of executing and delivering process or tooling enhancements that successfully saved time or reduced risk
Strong analytical mindset – you spot trends, surface red flags early and translate data into clear recommendations
Skilled communicator who influences senior stakeholders without formal authority and adapts messaging for varied audiences
Enjoys mentoring and developing more junior analysts, sharing best practices and elevating team performance
Comfortable working across cultures and time zones in a fast-paced environment

Job Responsibility

Lead end-to-end KYC and Enhanced Due Diligence (EDD) reviews for high-risk or complex merchant portfolios, ensuring compliance with internal policies and external regulations
Analyse changes in customer ownership, structure or activity, document material shifts in risk profile, and recommend mitigation actions
Maintain and optimize team processes and automation solutions to increase review throughput and accuracy
Coordinate and execute within cross-functional projects spanning compliance, technology and commercial teams, from scoping through to delivery
Provide expert guidance to merchants on due diligence requirements, resolving escalations and clarifying regulatory expectations
Align review frameworks and scoring models with regional and global risk teams to ensure consistent risk assessment

Compliance Operations Analyst

Role - Compliance Operations Analyst

Location

India , Bangalore

Salary:

Not provided

Randstad

Expiration Date

May 15, 2026

Requirements

5 years of experience
Lead and manage a team of AML/KYC professionals
Oversee CDD (Customer Due Diligence) operations
Provide guidance, training, and support to the team
Analyze and assess potential risks
Collaborate with cross-functional teams and the Compliance Group
Ensure timely completion of KYC reviews, investigations, and reporting
Foster a quality-focused and detail-oriented work culture

Job Responsibility

Lead and manage a team of AML/KYC professionals, ensuring compliance with regulatory standards
Oversee CDD (Customer Due Diligence) operations, ensuring accuracy and efficiency in AML/KYC processes
Provide guidance, training, and support to the team to maintain high-quality compliance standards
Analyze and assess potential risks, ensuring adherence to internal policies and procedures
Collaborate with cross-functional teams and the Compliance Group to drive seamless operations
Ensure timely completion of KYC reviews, investigations, and reporting
Foster a quality-focused and detail-oriented work culture, ensuring adherence to global best practices

Risk Assessment Unit Investigation Manager

Join us as a Risk Assessment Unit Investigation Manager where you will be respon...

Location

United Kingdom , London; Northampton; Birmingham; Sunderland

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in managing Financial Crime Risk - Sanctions
Anti Money Laundering and Anti- Bribery and Corruption (CDD, KYC, PEPs etc)
Experience in a financial institution in the 1st or 2nd Line of Defence supporting Financial Crime functions is essential
Financial services experience is essential, and Payments experience preferable
Analytical with the ability to interpret highly complex technical policy and regulatory requirements and translate it into practical business requirements
Excellent written and oral skills. Able to communicate complex and detailed topics to a wide variety of audiences, and to articulate complex data in a simple manner

Job Responsibility

Managing and executing the financial crime risk and control framework within Barclaycard Payments
Overseeing high-risk customer reviews
Conducting quality control on KYC/CDD files
Managing politically exposed person (PEP) reviews
Leading complex investigations
Handling AML trigger event reviews
Supporting sanctions reviews and investigations
Acting as a point of escalation for intelligence referrals and complex case management
Representing Barclaycard Payments in relevant financial crime meetings
Maintaining risk, process, and control documentation for regulatory and attestation purposes

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Focus on wellbeing
Big opportunities
The workplace of the future
International scale offering incredible variety, depth and breadth of experience
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility

Fulltime

Tm Analyst Buk

Step into a role of TM Analyst - BUK, where you'll provide first-class support b...

Location

India , Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Conduct transaction monitoring to identify suspicious activities and ensure compliance with AML regulations
Understanding of KYC, CDD, EDD , Sanctions, negative media & PEP checks to verify customer identities and assess risk profiles
Support SAR investigations and reporting while maintaining adherence to regulatory and compliance standards
Support with day-to-day Transaction Monitoring initiatives including, reviewing, investigating and reporting through AML expertise
Execution of monitoring checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements
Preferable experience in AML and Transaction Monitoring
Should be able to interact with customer support team for queries related to customer transactions
Should be flexible for any shifts
Should have worked on all Risk types -individual and business client types
Proficiency in spoken and written English is a must

Job Responsibility

To support Transaction Monitoring with investigating and reporting suspicious activity to the NCA when necessary
Support with day-to-day Transaction Monitoring initiatives including, reviewing, investigating and reporting through AML expertise
Execution of monitoring checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements
Management of issues and alerts arising from transition monitoring tests, including the investigation and resolution of each incident
Collaboration with teams across the bank to align and integrate Transaction Monitoring processes
Identification of areas for improvement and providing recommendations for change in Transaction Monitoring processes
Development and implementation of Transaction Monitoring procedures and controls to mitigate risks and maintain operational efficiency
Identification of industry trends and developments to implement best practice in Transaction Monitoring Services
Participation in projects and initiatives to improve Transaction Monitoring efficiency and effectiveness
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement

What we offer

Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment
Health and wellness
Gain access to wellness rooms, gyms and mental health support
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions
Collaborative Areas
Modern spaces designed for teamwork and brainstorming
More than work
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering
Be you. Be valued. Belong.

Global Head of CDD & KYC Operations

As Global Head of CDD & KYC, you will manage a global department of 130+ profess...

Location

United States , Chicago

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Extensive experience (6y+) in managing global teams within payments, banking or operations
Ideally had previous experience with CDD or Operational Risk teams
Proven track record of leveraging technology and operational design to scale global functions without linear headcount increases
Passionate and driven about building a high-performing and motivated team, and mentoring and encouraging team members to continuously develop and grow
Strong communication skills, excellent verbal and written English
Must be willing to travel internationally when required

Job Responsibility

Global Leadership: Lead and scale a 130+ person global CDD/KYC department across all regional reporting structures (EMEA, APAC, Americas) and offices
Strategic Vision: Define, champion, and execute the global CDD/KYC strategy, ensuring alignment with the company's aggressive, hyper-growth commercial objectives
Operational Oversight: Govern the efficiency and quality of all Customer Onboarding and Periodic Review operations for all critical segments: direct customers, indirect-customers, and franchisees
Technology & Automation: Partner closely with Product and Engineering teams to drive the automation and optimization of the CDD/KYC tech stack, enhancing operational speed and data integrity
Commercial Acumen: Champion a "Compliance-as-a-Business-Enabler" mindset, ensuring regulatory rigor while optimizing for a seamless and high-converting customer onboarding experience
Talent Strategy: Own the global talent acquisition, development, and organizational design roadmap for the function, ensuring strong leadership depth across all key operating hubs
Standardization & Consistency: Enforce global standardization and consistency of all CDD/KYC standards, controls, and operating procedures across all international offices

What we offer

Relocation for this position

Player Protection Officer

Do yo have experience in AML? Are you passionate about safeguarding players and ...

Location

United Kingdom , Nottingham

Salary:

30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance)
Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act
Hands-on experience with Customer Due Diligence (CDD) and EDD procedures
Excellent communication skills and the ability to handle sensitive conversations with empathy
A sharp eye for detail and a proactive, investigative mindset
Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint)
Ability to work independently and as part of a remote team

Job Responsibility

Conducting risk assessments and forensic profiling of customer accounts
Investigating escalated cases of fraudulent activity and suspicious behaviour
Engaging with customers to understand their circumstances and ensure safe play
Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews
Maintaining accurate records and completing Suspicious Activity Reports (SARs)
Collaborating with retail and digital teams to create a seamless safer gambling experience
Presenting findings to senior governance meetings and contributing to policy improvements

What we offer

Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
Buzz Brights Apprenticeships
Buzz Brilliance Awards – Employee Recognition Scheme
Buzz Learning, our digital learning platform with access to 100s of online courses
Access to Trained Mental Health Advocates for advice on your mental wellbeing
5 weeks Annual Leave plus Public Holidays
Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme

Fulltime

Team Lead CDD - Customer Risk Review

Adyen

Location:
Singapore , Singapore

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

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