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At Talabat, the role of the Account Manager Team Lead goes beyond traditional team management. In this role, you will play a pivotal role in shaping the way we do business with our partners. You are at the forefront of our mission to fuel growth for partners and talabat. As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.
Job Responsibility:
Manage critical partners with a high degree of complexity
Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships
Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness
Ongoing training and development for your team
Maintain granular reporting on team performance
Set clear expectations, provide guidance, and ensure the professional development of team members
Develop and implement account management strategies to maximize partner success and revenue
Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans
Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met
Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience
Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations
Prepare regular reports on team and account performance for senior management
Identify opportunities for process optimization and contribute to the development of best practices
Drive pipeline and attainment against team’s goals
Requirements:
Have a passion for sales
5+ years of experience, ideally in sales, account management, or related experience
You excel in a transactional deal cycle
High level of ownership and dedication
You show creative sales tactics to engage with prospects