This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for an experienced and inspirational leader to join the Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You excel in driving revenue, streamlining operations, fostering collaboration, and engaging with executives. As a key contributor in our China business, you'll help shape our culture and team environment, creating future leaders for Adyen. You'll encourage growth by helping the team increase wallet share, cross-selling, upselling, and building strong relationships with enterprise merchants. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You'll help manage relationships with merchants across multiple industries and understand the unique needs of a merchant, while providing them with payments expertise and guidance to help them grow.
Job Responsibility:
Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants
Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level
Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs
Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies
Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments
Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders
Requirements:
Native in Mandarin with business proficiency in English
Solid experience in payments, alternative payments methods, or card acquiring industry
Experience in engaging with C-suites in enterprise companies within e-commerce, digital, online marketplaces or platform industry
At least 2+ years experience in managing teams
Experience in revenue driving position with track record of growing share of wallet, cross-selling, upselling is highly desirable