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Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 400 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! With the expansion of our operations in the UK, we are now looking for a Fleet Specialist Team Lead who will be responsible for leading our warehouse- and in-field operations in Aberdeen.
Job Responsibility
Manage a team of Fleet Specialists
Ensure high quality of service for our users and cities
Oversee efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries
Divide time between managerial duties such as hiring, training, and conducting performance evaluations for your team and performing operational tasks
Conduct regular one-on-one meetings, performance reviews, coaching, and training of Fleet Specialists
Oversee spare parts and battery inventory to ensure availability and optimal usage
Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance
Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies
Supports, when required, the repairs and maintenance in the warehouse as needed
Daily contact with 3PL partners to ensure adherence to the agreed procedures
Supports operational aspects of vans, including installation and removal of tracking devices, but not budget or planning
Requirements
2+ years of previous work experience
Experience managing a team of people
A UK Full UK Driving License with a maximum of 6 points for minor offences and no major offences, and meet the requirements for our e-Van insurance
General understanding of digital work tools (MS-office, G-Suite)