Team Lead - Onboarding Operations Jobs

Customer Operations Team Leader

Enhancing customer satisfaction by optimizing the shopping experience; lead and ...

Location

United States , Hicksville

Salary:

26.97 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years of related experience
knowledge and understanding of Customer Service standards, routines and best practices
intermediate computer skills, knowledge of basic math and formulas
CPR and First Aid Certification preferred

Job Responsibility

Lead and coach retail floor co-workers
oversee daily Smaland operations and restocking shopping tools
ensure greeter is available to guide customers
monitor customer service co-worker performance
recruit, onboard, train, and develop co-workers
manage individual development plans and delegate responsibilities
ensure co-workers are proficient in systems knowledge
manage supplies and equipment
partner with Risk & Compliance for safety and inventory standards
provide training on Smaland processes

What we offer

Generous paid time off
holiday and sick time
WiselyPay
paid parental leave
KinderCare tuition discount
retirement and bonus plans
co-worker discount, meal deal, and referral bonus
pet insurance program
education assistance
safety shoe reimbursement

Fulltime

New

Finance and Operations Lead

We are seeking a dynamic and experienced Finance and Operations Lead to join our...

Location

United Kingdom , London

Salary:

64800.00 GBP / Year

Nesta

Expiration Date

January 05, 2026

Requirements

Proven track record in a senior finance or operations leadership role within an innovation-focused organisation, consultancy, or start-up
Financial qualification such as CIMA, ACA or ACCA
Experience scaling an organisation from incubation or start-up
Experience and knowledge of raising venture funding and dealing with outside investors
Hands-on experience managing organisational transitions and growth, including legal, operational, and systems migration
Strong financial acumen, with experience in business modelling, P&L management, commercial accounting principles, and ensuring profitability and risk management
Ability to analyse complex data, identify issues, and propose practical solutions
Strategic thinker with the ability to execute at pace in a complex, dynamic environment, while also having excellent attention to detail
Excellent project management and problem-solving skills
Collaborative leadership style with experience of being in senior leadership teams

Job Responsibility

Work with the team leads to develop accurate pricing models for our digital products, consultancy services, and commercial bids ensuring profitability and competitiveness
Develop and maintain robust financial models and forecasts, monitor cash flow and burn rate and runway to guide strategic decision-making and investor conversations
Provide strategic financial advice to the Director and leadership team, contributing to key business decisions
Identify suitable investment opportunities and potential funding sources for our tech products (VCs, angels, grants, strategic partners)
Develop investor materials to position the Centre as an attractive investment opportunity
Ensure operational and financial discipline, creating the structures and reporting investors expect from a start-up
Guide the Director and senior team through investor negotiations, due diligence, and deal structuring
Lead on the development and oversight of effective business development, bid writing, and sales processes
including using AI to help increase the efficiency and quality of team efforts
Track our business development success and proactively propose initiatives to improve team win-rate

What we offer

private medical insurance
dental insurance
the ability to buy and sell annual leave
eyecare vouchers

Fulltime

New

Domain Lead - Google Platform Team

The Platform Technology area is looking to recruit a Domain Lead for the Google ...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experienced leader able to lead calmly through periods of high pressure whilst inspiring people and teams to achieve excellence and grow their skills
Knowledge and experience operating within enterprise scale network technology
Knowledge and experience (5yrs+) operating within: Building and managing cloud services and resources
Google Cloud Architecture
Containerised workloads
Hybrid connectivity
DevOps tools and methods
Knowledge and experience with line management through both coaching and mentoring techniques
Experience operating within heavily regulated environments including external regulated consumer products and service offerings
Knowledge of identification and management of specific engineering, design, and testing standards and practices that comply with internal organisation IT governance and architectural standards within a heavily regulated environment

Job Responsibility

Enable the delivery of the Google Cloud platform and services
Deliver a standard set of services and tools that are secure, compliant with Admiral standards and policies, and can be easily consumed by other tribes and engineering teams
Create the right environment to attract, assess and retain top engineering talent, including developing relevant compensation packages and enabling engineers to continuously maintain and improve their technical and non-technical skills
Keep abreast of technology developments in the google ecosystem, anticipate the benefit to Admiral, and drive the development of new features and functions
Lead individuals and groups through significant strategic technology changes and/or during times of organisational change
Assist the team in achieving their objectives and key results
Provide technical leadership for the Google Cloud Platform Team and to wider teams
Line management duties for Technical Leads and Engineers with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values
Collaborate with Platform Services technical leadership team and wider teams to understand demand and resource requirements
Accountable for maintaining and facilitating team level resource plans, forecasts future resource requirements, working with the Service Owner, Technical Lead, and Scrum Master to agree future resourcing strategies

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

New

Senior Manager, Onboarding

The Senior Manager, Onboarding oversees multiple teams, driving strategic initia...

Location

United States , Royal Oak, Michigan

Salary:

107000.00 - 145000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Proven ability to lead multiple teams and drive operational performance at scale
Strong client-facing and executive communication skills, with the ability to influence and align stakeholders
Strategic thinker with a focus on process improvement, workflow optimization, and team development
Operational management capabilities
Advanced analytical skills and ability to interpret data to drive decisions
Financial acumen and resource management skills
Exceptional stakeholder engagement, influencing, and communication abilities
Understanding of industry trends, systems, and organizational best practices
Deep knowledge of POS hardware, software, integrations, and network setups
Skilled in Agile, Waterfall, or hybrid project management

Job Responsibility

Lead multiple teams or functional areas, setting direction and driving alignment with organizational strategy
Develop leaders and managers, fostering a culture of accountability, collaboration, and high performance
Establish workforce plans, talent pipelines, and development strategies to support growth and scalability
Drive engagement, inclusion, and professional development across teams
Serve as a senior liaison between internal teams, leadership, and client-facing organizations
Translate strategic objectives into actionable team goals and priorities
Anticipate organizational and client needs, driving proactive solutions that enhance customer experience and operational efficiency
Influence cross-functional planning and resource allocation to ensure alignment with business goals
Oversee large-scale or complex operations, ensuring delivery against performance, quality, and financial targets
Define and track key metrics to evaluate team effectiveness and impact

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

New

Team Manager Terminal

As a Team Manager at Instabee, you will be at the forefront of our operations. Y...

Location

Netherlands , Vianen

Salary:

3000.00 - 3300.00 EUR / Month

Instabee

Expiration Date

Until further notice

Requirements

Proven experience in leading and motivating teams to achieve operational goals and KPIs
Ability to coach, mentor, and develop team members, fostering a culture of growth and collaboration
Strong communication skills to engage with employees, management, and other teams
Expertise in identifying and implementing process improvements to drive operational efficiency
Experience in managing recruitment, onboarding, and performance evaluations
Skilled in conflict resolution and addressing personnel issues in a constructive manner
Ability to work closely with HR and management on complex employee matters
Proven track record in creating a positive and inclusive work environment
Experience in driving continuous improvement initiatives and supporting change management efforts
High level of accountability, professionalism, and a strong sense of ownership in your work

Job Responsibility

Team Leadership & Coaching: Lead and motivate a team, providing coaching and support to ensure peak performance and employee engagement
Collaboration: Work closely with other Team Managers to achieve shared operational goals and ensure consistency across the site and region
Resource Planning & Structuring: Plan and organize team schedules to optimize resource allocation, ensuring efficiency and meeting deadlines
Process Improvement: Actively monitor and address deviations in operational processes to continuously enhance productivity and quality
Performance Management: Conduct regular performance reviews, employee engagement assessments, and follow-ups to ensure employee development and satisfaction
Policy Enforcement: Communicate and ensure compliance with Instabee’s global, central, and local policies and procedures
Conflict Resolution: Address any personnel-related issues, working closely with HR to resolve conflicts or dissatisfaction among team members
Training & Development: Identify training needs and opportunities for employee development, ensuring skills are aligned with operational goals
Change Management: Lead and support the implementation of new processes and changes within the team
Collaboration with HR: Partner with HR to handle complex personnel issues and support staff retention strategies

What we offer

26 vacation days per year (based on full-time)
8% employer-paid pension (no personal contribution needed)
Travel reimbursement if you live outside Amsterdam
Well-being allowance (€25 per month)
Yearly holiday allowance of 8%

Fulltime

New

Customer Service - Team Manager

We’re looking for a Team Manager to join our Customer Service Operations team at...

Location

Sweden , Stockholm

Salary:

Not provided

Instabee

Expiration Date

Until further notice

Requirements

Previous experience leading a team within customer service, operations, or a similar environment
Good communication and collaboration skills
Proven ability to drive engagement, performance, and continuous improvement
Structured and proactive with the ability to plan, prioritize, and solve problems
Fluent in Swedish and English, both spoken and written

Job Responsibility

Lead, coach, and develop your team to achieve high performance and engagement
Plan and prioritize daily operations to ensure efficient and high-quality service
Collaborate with other Team Managers and the Customer Service Manager to reach common goals
Follow up on KPIs and proactively identify improvement areas within processes and team routines
Drive recruitment, onboarding, and training to ensure competence and motivation in the team
Conduct regular one-to-ones and performance follow-ups with team members
Contribute to a positive work environment and act as a role model in line with Instabee’s values

What we offer

Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm
Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends
Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time
Parental Pay for Six Months: Step away from work and provide the best care and love to your little one
A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year
Hybrid setup and flexible working hours

Fulltime

VP of Operations

The job function involves overseeing all day-to-day operations, managing company...

Location

United States , Queens

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in a leadership role related to operations management
Proficiency in operations administration
Demonstrated experience in coordinating operations across different departments
Expertise in operations management and the ability to implement new operational strategies
Strong skills in client relations and the ability to manage key stakeholder relationships effectively
Experience in client reporting with a focus on tracking operations metrics and KPIs
Proven ability in managing employee relations and fostering a positive work environment
Experience in team management with the ability to lead and motivate teams towards achieving operational efficiency
Knowledge and experience in logistics and distribution, ensuring smooth and efficient distribution processes

Job Responsibility

Streamline and enhance all daily operations to meet company objectives
Collaborate with heads of departments such as warehousing, logistics, sales, and IT to improve workflows and communication
Establish departmental KPI’s in alignment with strategic company goals to enhance team member accountability
Manage company insurance, employee health plans, and retirement accounts
Handle communication with company vendors and negotiate freight rates
Facilitate the onboarding process for new employees
Supervise customer service manager and handle requests relating to finance and shipping for larger accounts

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Public Area Cleaning Shift Manager

The Venue Cleaning Shift Manager will be responsible for the smooth delivery of ...

Location

United Kingdom , Skegness

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Oversee a successful cleaning operation during shift
Ensure strict adherence to CAFF standards
Stay informed about NPS scores
Take proactive steps to improve NPS scores and reduce guest complaints
Conduct online quality control checks
Analyse reports
Lead feedback discussions
Ensure team receives necessary training and support
Manage implementation of 90-day program for new team members
Oversee personnel-related activities from onboarding through full employee life cycle

Job Responsibility

Responsible for smooth delivery of cleaning shift for public areas and entertainment venue
Ensure daily operational plans are fulfilled
Ensure team are in right place at right time to manage fluctuating guest demand
Keep operational standards and guest experience high
Lead and monitor team members who clean entertainment venues after shows
Clean all toilet facilities across resorts
Move and reset venue furniture
Work at heights for high-level cleaning
Use industrial cleaning equipment for indoor and outdoor requirements
Support and coach team to deliver great experience

Fulltime

Team Lead - Onboarding Operations

Adyen

Location:
Singapore, Singapore

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 15, 2025

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