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We are seeking a Team Lead to oversee the day-to-day operations of a Robotic AI project focused on physical and cognitive task completion—such as sorting, assembling, matching, and other hands-on activities. The ideal candidate will be experienced in leading operational teams, managing quality assurance, and ensuring timely delivery of tasks while coordinating with internal stakeholders. This is a hands-on leadership role where you will be responsible for ensuring operational excellence, managing a team of AI task agents/operators, and being the key link between execution and strategic oversight.
Job Responsibility:
Hiring new agents and build the team
Mentor and manage a team of agents/operators performing task-based physical and data-driven workflows
Oversee day-to-day operations related to AI task execution, including sorting, assembling, matching, and other process-driven activities
Maintain high QA standards by creating SOP’s, defining and enforcing quality control processes
Review completed work regularly to ensure compliance with requirements and provide corrective feedback where needed
Act as the main point of contact between the operations team and project stakeholders
Requirements:
3+ years of experience in team leadership roles, preferably in operations, BPO, or technology-driven task environments
Demonstrated experience managing task-driven teams in fast-paced, dynamic environments
Extremely adept at using AI tools to solve problems - most important is chatGPT to come up with task ideas for agents
What we offer:
Competitive compensation, perks like commute, food
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