Team Administrator Job at Membership Bespoke (London)

Job Description

Membership Bespoke is delighted to be recruiting for an ongoing temporary Team Administrator on behalf of a leading professional membership organisation within the UK design sector. This role is ideally suited to an experienced administrator who has previously worked within a membership body, trade association, professional association, institute, society or not-for-profit membership organisation. You will play a key role supporting member services, events, training programmes and marketing activity, ensuring an excellent experience for members and stakeholders. This is a fantastic opportunity for a highly organised and proactive individual looking for a flexible, fully remote role with a varied workload and the chance to support a small, collaborative team.

Job Responsibility

Coordinating online events, webinars and training programmes
Managing bookings, attendee communications and event materials
Monitoring bookings and tracking revenue against targets
Preparing surveys, delegate lists, evaluation forms and event documentation
Managing post-event communications and follow-up activities
Acting as the first point of contact for member, customer and speaker enquiries
Supporting flagship industry programmes, awards initiatives and member services
Assisting customers with online systems and programme participation
Coordinating judging sessions, speakers, trainers and stakeholder schedules
Researching speakers, trainers and industry contacts
Producing reports, tracking activity and supporting project delivery across the organisation
Maintaining databases and supporting membership administration
Updating websites and ensuring content accuracy
Coordinating email marketing campaigns and communications
Proofreading and editing marketing content
Scheduling social media activity and supporting digital engagement
Creating basic digital assets for social media use
Assisting with data research, contact management and business development activities
Providing general administrative support to ensure the smooth running of the team

Requirements

Previous experience working within a membership organisation, trade association, professional body or similar membership-focused environment
Strong administration, coordination or project support experience
Excellent organisational skills and attention to detail
Experience supporting events, member engagement activities or training programmes
Confidence using CRM systems, databases and digital platforms
Excellent written and verbal communication skills
The ability to manage multiple priorities whilst working independently in a remote environment
A proactive, positive and customer-focused approach

What we offer

Fully remote working
21 hours per week
Ongoing temporary assignment
Flexible and varied role
Opportunity to gain exposure across events, membership, marketing and business operations

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