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This is a great opportunity to join a nationally recognised assistive technology team and, through excellent administrative provision, to support the team to maintain and improve its excellence in provision of specialised assistive technology. Barnsley Assistive Technology delivers specialised services for Augmentative and Alternative Communication and Environmental Control across Yorkshire and the Humber. The team is directly commissioned by NHS England to deliver these two specialised services. The team has an excellent national and international reputation for quality, innovation and research and development and has strong links with the University of Sheffield. We are looking to recruit an Administrator to provide admin support across our busy team. We are particularly looking for someone who has considerable experience of providing wide ranging types of administrative support, knowledge and experience of assistive technology, and of working with disabled people. As the first point of contact for many of our clients, some of whom experience communication difficulties, you will play a key role in handling enquiries from both clients and their relatives.
Job Responsibility:
Manage and enter data for all client related work into the team information system/ database ensuring accurate records and according to standard procedures
Process client referral forms according to standard procedures including checking the data, contacting the referrer and entering data accurately
Co-ordinate and liaise with the internal team, suppliers and contractors around installation, amendments or delivery of equipment, ensuring all relevant paperwork is received
Manage the office and equipment supplies, including the ordering of items, logging orders, accurately updating the database and maintenance of stock levels
Use the procurement system to enter orders accurately. Follow up orders to establish their status
Requirements:
Working with the public, face to face and over the telephone
Developing and maintaining an electronic and/or manual filing system
Working with and maintaining a database
Dealing with difficult/emotional/stressful people and situations
Note/minute taking (or demonstrable willingness to learn)
Ability to relate to people of all levels of the organisation and externally
Ability to balance both repetitive and varied tasks
Educated to GCSE level including English and Mathematics
Level 2 typing/word processing or IT qualification/or equivalent relevant experience
Good Knowledge of IT systems
Good knowledge of Microsoft office software, including Word, Excel and Outlook
Good knowledge of information governance and data security
Understanding of what assistive technology is and what the Barnsley AT team do
Nice to have:
Working with, or communicating with people with disabilities