Team Administrator

• Set up and amend new and existing job records
• Pass relevant information to the accounts team for invoicing
• Liaise with team members and customers to confirm all job details are accurate and complete
• Manage the shared admin email inbox and handle incoming and outgoing post
• Answer, manage, and direct incoming phone calls professionally
• Process customer registration forms and maintain accurate databases for customers and suppliers
• Scan and archive job sheets, delivery/collection notes, and relevant project documentation
• Book and track deliveries, including overseas shipments, and obtain courier quotes
• Prepare and complete commercial invoices for international shipments
• Create and check delivery and collection notes for accuracy
• Process problem job enquiries and liaise with relevant parties for additional information
• Provide customers with call-out quotations and set up digital problem job files
• Generate problem job sheets and produce site reports in a timely and professional manner
• Maintain strong relationships with existing customers and suppliers
• Support cross-functional tasks, including training in purchasing
• Carry out any other reasonable duties as required by the business

• Proficiency with Microsoft Excel is vital for this role
• Strong organisational and administrative skills
• Excellent communication and interpersonal abilities
• A high attention to detail and accuracy
• The ability to manage multiple tasks and deadlines in a busy environment
• Experience in a similar administrative or project support role is desirable

Experience in a similar administrative or project support role is desirable