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TEAM ADMINISTRATOR Full Time role 4 Days in Office (central Cardiff and 1 day from home) superb benefits package A brilliant opportunity has opened for a highly organised and proactive Team Administrator to join a busy and supportive team. If you enjoy structure, problem-solving, and being the person who keeps everything running smoothly, this role is for you. What You'll Do Manage incoming post and digital correspondence with accuracy and speed. Triage queries, resolving simple issues and directing others to the right teams. Coordinate workflow to ensure tasks are allocated correctly and followed through. Support colleagues with admin tasks, record-keeping, reporting, and telephone enquiries. Spot trends, suggest improvements, and help streamline processes. What You'll Bring Strong organisational skills and excellent attention to detail. Confidence handling high volumes of work and making quick decisions. Clear, professional communication skills. Experience in admin, customer service, or coordination roles. A proactive, dependable, team-focused attitude. Why You'll Love It You'll be at the heart of the team, shaping how work flows, improving efficiency, and making a real impact on service quality. Every day brings variety, responsibility, and the chance to collaborate with great people. Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Job Responsibility
Manage incoming post and digital correspondence with accuracy and speed
Triage queries, resolving simple issues and directing others to the right teams
Coordinate workflow to ensure tasks are allocated correctly and followed through
Support colleagues with admin tasks, record-keeping, reporting, and telephone enquiries
Spot trends, suggest improvements, and help streamline processes
Requirements
Strong organisational skills and excellent attention to detail
Confidence handling high volumes of work and making quick decisions
Clear, professional communication skills
Experience in admin, customer service, or coordination roles