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Team Accommodation Shift Manager

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Butlin's

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Location:
United Kingdom , Skegness

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Team Accommodation Shift Manager is responsible for the smooth delivery of the cleaning shift, ensuring operational plans are fulfilled, and managing the team to maintain high standards and guest experience in a fun-filled environment at Butlin's.

Job Responsibility:

  • Ensure the smooth delivery of the cleaning shift
  • Ensure daily operational plans are fulfilled
  • Ensure team are in the right place at the right time to manage fluctuating demand
  • Support and coach the team to deliver a great experience and drive key metrics
  • Ensure delivery of CAFF standards while driving improvements in both Guest and Employee NPS
  • Conduct quality control checks on the Mobaro system and lead feedback conversations
  • Ensure the team receives necessary training and support
  • Manage the implementation of the initial 90-day program for new team members
  • Oversee all personnel-related activities from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes
  • Set clear objectives and PDPs for the team
  • Support team surveys and lead action plans
  • Uphold brand standards
  • Ensure the team meets health and safety regulations

Requirements:

  • Previous experience in a leadership role in a similar cleaning environment
  • Experience in training and coaching a team in a fun-filled environment
  • Extensive operational knowledge in managing a cleaning or soft services team
  • Proven ability to juggle multiple priorities and adapt quickly to changing needs
  • High standards and meticulous attention to detail
  • Experience in leading both permanent and temporary teams
  • Strong leadership skills to inspire a team

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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