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The Tax & Customs Process and Technology Team ("TCPT") Transactional Tax is a global team that centrally partners with stakeholders across Microsoft to optimize global transactional tax processes, develop and maintain best in class system and tools, and enhance governance and controls to support Global Indirect Tax in managing risk and exposure across reporting and compliance. The Tax Manager will be a member of the TCPT Transactional Tax team, providing global support to the Transaction Tax function(s) encompassing but not limited to indirect tax, withholding, fees, excise and DST. The role will also bridge cross-functional projects across TCPT, collaborating to ensure optimal end-to-end solutions related to tax planning, compliance, provision, and audit across the global indirect tax space. As a member of the broader TCPT team, this role will partner with team members on key cross-functional initiatives including data governance, documentation, and adoption of emerging Microsoft technologies.
Job Responsibility:
Support data management and Fabric backlog feature delivery, contributing to scalable, self‑service transactional tax reporting through development, testing, and enhancement of data pipelines, data quality standards, and reporting models
Provide Vertex production support, helping to maintain system stability through issue triage, troubleshooting, and coordination with engineering and vendors
Assist in the design, configuration, and implementation of indirect tax determination, reporting, and compliance capabilities across Vertex, Fabric, and integrated systems
Deliver continuous improvement efforts, identified to drive automation, process efficiency, and standardization across tax processes and tools
Partner with tax teams to support monthly, quarterly, and year-end compliance cycles, helping ensure timely, accurate reporting and filings
Support stakeholder coordination and data gathering activities, ensuring required inputs are collected, validated, and delivered for compliance and reporting purposes
Requirements:
Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND demonstrable post-graduate tax technology, data management, or indirect tax work experience
OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science, or related field
OR equivalent experience
Nice to have:
Proficiency with the Microsoft Power Platform, data transformation (e.g.: ETL), and visualization tools (e.g.: Microsoft Fabric Suite)
Knowledge of data best practices + proficiency with large relational datasets
Proficiency supporting data quality, reconciliation and reporting verification
Proficiency with Indirect Tax engine software (e.g.: Vertex, OneSource) and production support
Experience with solution design, testing, production environments, documentation, user guides, and troubleshooting
Ability to deliver prioritized process improvements and automation leveraging MSFT stack and AI
Ability to execute/deliver project tasks in an agile environment
Cross-group collaboration and stakeholder management
Prior experience within a finance business unit and/or tax function
Proven success managing multiple projects across a fast-paced and continually changing environment
Highly organized, self-motivated and require minimal supervision