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Tax Administrative Assistant

United States, Centennial · Job Posted June 15, 2026
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Job Description

We are looking for an experienced Administrative Assistant to support a busy tax team in Englewood, Colorado. This Long-term Contract position will serve as a key point of contact for clients while coordinating day-to-day administrative activities that keep tax engagements moving forward. The ideal candidate brings strong organizational skills, sound judgment, and a service-focused approach to handling inquiries, documentation, and office support in a detail-oriented environment.

Job Responsibility

  • Welcome visitors and create a positive first impression by managing front-desk interactions for clients arriving at the office
  • Respond to incoming calls and messages, identify the purpose of each inquiry, and route matters to the appropriate member of the tax team
  • Coordinate with clients to collect outstanding tax documents and help them submit information through secure online portals
  • Provide timely updates to clients regarding document status, return progress, and routine engagement-related questions
  • Support the tax department with administrative tasks such as scanning, filing, faxing, data entry, and maintaining organized records
  • Use platforms such as Karbon and Ignition to assist with workflow tracking, engagement administration, and client follow-up activities
  • Monitor extension-related activity by tracking signatures, missing items, and the current stage of each request during peak periods
  • Offer basic first-level assistance for non-technical client questions and escalate complex tax or planning matters to team members with relevant experience

Requirements

  • Prior experience in administrative support, reception, client service, or office coordination within a detail-focused setting
  • Proficiency with QuickBooks Online is required
  • Strong verbal and written communication skills with the ability to interact effectively with a wide range of clients
  • Demonstrated ability to stay organized, manage multiple priorities, and follow through on tasks with minimal supervision
  • Comfort learning new systems, terminology, and processes quickly in a fast-paced environment
  • High level of discretion and sound judgment when handling sensitive financial and personal information
  • Working knowledge of tax office, accounting firm, or similar service-based operations is preferred
  • Ability to troubleshoot basic office equipment issues, including printers and scanners, as needed

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

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