Taskforce Food & Beverage Manager Job at IMI Agency (Chicago)

Job Description

We have an opening for a dynamic, results-driven, and adaptable Taskforce Food & Beverage Manager to support food and beverage operations across multiple properties and locations. A significant portion of time will be spent on-site in hotels, restaurants, and hospitality environments that may be undergoing transitions, new openings, operational restructuring, or performance improvement initiatives. In this role, the Taskforce Food & Beverage Manager will provide hands-on leadership, operational oversight, and strategic support to stabilize and elevate service, team performance, and overall guest experience. The Taskforce Food & Beverage Manager will work closely with property leadership teams and corporate stakeholders to implement operational standards, drive consistency, and create sustainable improvements across food and beverage operations. This person will participate in developing and executing operational strategies and tactical initiatives to improve efficiency, profitability, service quality, and team engagement within client locations.

Job Responsibility

Provide on-property leadership for food and beverage outlets, including restaurants, bars, and banquets
Ensure compliance with Hyatt brand standards, food safety, and service expectations
Maintain a visible presence in operations to support colleagues and enhance the guest experience
Analyze operational and financial performance, identifying opportunities to improve revenue and profitability
Support the execution of cost control measures, including labor and food cost management
Drive initiatives that improve guest satisfaction and overall performance metrics
Support, coach, and develop food and beverage colleagues
Reinforce Hyatt’s culture of care through positive engagement and recognition
Assist with onboarding and training as needed
Support hotels during leadership transitions, new openings, renovations, or operational disruptions
Support the implementation of Hyatt initiatives, programs, and brand standards effectively
Partner with hotel leadership to ensure a smooth transition to permanent teams
Champion Hyatt’s commitment to delivering distinctive and memorable dining experiences
Respond to guest feedback with urgency and care
Ensuring service delivery reflects Hyatt’s purpose and values

Requirements

Bachelor’s degree in Hospitality Management, Business, or related field preferred
Minimum 3+ years of progressive food and beverage leadership experience
Hotel or multi-unit experience preferred
Demonstrate strong positive leadership characteristics, which inspire employees to exceed standards and expectations
Strong understanding of beverage performance standards across various hospitality settings
Prior supervisory experience is a plus
Understanding cost control, inventory management, and menu engineering
Skilled in budget management and tracking expenditures with regular reporting
Excellent knowledge of Microsoft Outlook, Excel, and Teams
Candidates should be extremely detail-oriented, organized, and able to handle a fast-paced environment
Reliability and ability to work a flexible schedule of early mornings, late nights, weekends, and holidays consistently to be present during the busiest operational timeframes
Strong time management & multi-tasking skills with the ability to work well under pressure
Understanding and demonstration of floor coverage while also completing daily paperwork and projects
Proactive problem-solver who takes initiative and contributes to solutions
High-energy interpersonal skills and a polished, professional demeanor
Service-oriented with a client-first mindset and a hospitable approach
Experience in restaurant finance, pricing, and cost control
Willingness and ability to travel frequently
Follow-up and follow-through must be your mantra

Nice to have

Hotel or multi-unit experience preferred
Prior supervisory experience is a plus

What we offer

401(k) with match *eligibility required
Multiple Medical Plan Options w/ a no-cost option for employee coverage
Dental
Vision
Life and LTD/STD
Supplemental Insurances (i.e., Illness, Cancer, Legal, etc.)
Confidential Employee Assistance Program + Financial Assistance and Mapping

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Taskforce Food & Beverage Manager

Job Description

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